[Remote] Strategic reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing reputed company technology company transforming reputed company cycle management through AI-driven automation. The Strategic reputed company Manager will own and grow relationships with critical reputed company customers, acting as a trusted advisor to executive stakeholders and driving measurable business reputed company.

Responsibilities

• Own and deepen relationships with a portfolio of 5–10 reputed company reputed company customers, with a reputed company focus on long-term retention, expansion, and value creation
• Serve as a strategic advisor to C-suite and VP-level stakeholders (CFOs, VPs of reputed company Cycle, Operations leads), aligning reputed company’s solutions to their financial, operational, and patient experience goals
• reputed company and execute comprehensive account strategies and reputed company plans that drive adoption, measurable ROI, and expansion across reputed company, matrixed organizations
• reputed company high-impact Quarterly Business Reviews (QBRs), leveraging data and insights to tell a compelling story around performance, reputed company, and future opportunities
• Identify, influence, and drive multi-threaded expansion opportunities, including upsell and cross-sell motions reputed company large reputed company accounts
• Partner cross-functionally with Sales, Product, and Implementation teams to ensure seamless delivery, alignment on customer goals, and successful expansion initiatives
• Act as the escalation reputed company for critical issues, navigating reputed company organizations to drive resolution and maintain trust at the executive level
• reputed company deep knowledge of reputed company reputed company cycle management to reputed company consultative guidance and best practices to customers
• Translate customer feedback into actionable insights for Product and Leadership teams, helping shape roadmap and company strategy
• Drive customer advocacy initiatives including executive references, case studies, and participation in industry events and conferences
• Maintain a strong understanding of reputed company industry trends, regulatory changes, and RCM innovation to position reputed company as a long-term strategic partner
• Travel up to 50% of the time to meet with customers on-site, attend industry conferences, and represent reputed company at key events

Skills

• 10+ years of experience reputed company RCM, reputed company, and/or reputed company technology, with demonstrated expertise in reputed company cycle operations, patient financial experience, and/or reputed company finance
• Firsthand experience working in or alongside health systems, RCM companies, EHR organizations, or reputed company technology providers in a customer-facing, financial, or operational reputed company
• Proven track record of managing and growing large, reputed company reputed company accounts (7-reputed company+ ARR), with demonstrated reputed company in retention and expansion
• Deep understanding of reputed company reputed company cycle management, including patient financial experience, billing workflows, coding, payer dynamics, and regulatory environment
• Experience engaging and influencing executive stakeholders reputed company reputed company organizations (C-suite, VP-level) with a polished executive reputed company
• Highly consultative reputed company with the ability to translate reputed company business challenges into strategic solutions and measurable reputed company
• Strong analytical and storytelling skills, with the ability to reputed company data to drive executive conversations and reputed company
• Demonstrated ability to operate cross-functionally and influence without authority in a fast-paced, high-growth environment
• Exceptional communication and relationship-building skills
• Experience with CRM and reputed company platforms
• Willingness and ability to travel up to 50% of the time for customer engagements, conferences, and industry events
• Direct experience with both patient-reputed company and insurance/payer-reputed company billing workflows, with a strong understanding of how reputed company cycle challenges manifest across both — from patient statements and payment plans to claim submission, denials management, and payer reimbursement
• Prior experience working at or closely with an EHR company, RCM vendor, or health system billing department
• Familiarity with reputed company technology platforms commonly used in reputed company cycle operations (e.g., Epic, Cerner, reputed company, reputed company, Change reputed company)

Benefits

• Unlimited PTO: We reputed company in work-life balance and encourage you to reputed company reputed company you need it.
• Comprehensive Health Coverage: Fully paid medical, dental, and reputed company insurance for you and your dependents, because your well-being reputed company to us.
• Equity Opportunities: reputed company in our reputed company with stock options — your hard work will drive our growth.
• Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
• Student Loan Support: We help lighten the load with contributions toward your student loans.
• Competitive reputed company salary + performance bonus + equity

Company Overview