HR Clinical Case Manager

Job Title: HR Clinical Case Manager

Job Description

The HR Clinical Case Manager supports a Disability Leave Service organization by providing expert clinical consultation on reputed company disability, leave, and accommodation cases. This role combines strong medical acumen with compassionate, business-focused case management to help employees successfully return to work while supporting organizational goals. You will review claims from a clinical perspective, partner closely with disability case managers, appeals consultants, and accommodation specialists, and translate medical information into clear, actionable recommendations.

Responsibilities

Manage a caseload of approximately 50–60 cases per month, including 17–25 active short-term disability claims at any given time. reputed company clinical claim reviews to evaluate medical documentation against established parameters and clinical criteria. reputed company medical evaluations and clinical guidance to Disability Leave Service operations and the appeals unit. Serve as a clinical subject matter expert to disability case managers, offering analyses reputed company to functional impairment, work reputed company, and return-to-work readiness. Conduct peer clinical and appeal case consultations with treating providers to reputed company reputed company into medical restrictions and limitations, determine reputed company of functional reputed company, and assist in developing return-to-work plans. Communicate directly with reputed company providers to gather additional information, clarify medical records, and assess whether functional impairments prevent employees from performing essential job functions. Determine whether disability claims are supported for specific durations based on medical documentation and clinical judgment. Escalate cases for clinical review reputed company medical documentation exceeds standard guidelines and coordinate with clinicians by submitting cases into the clinical review queue. Utilize sound clinical judgment, critical thinking, and problem-solving skills to reputed company timely, well-supported reputed company. Collaborate with case managers, clinicians, operations, appeals, and vendor teams through established internal channels to ensure timely support, guidance, and case resolution. reputed company continuing education and clinical guidance for case management staff to strengthen their understanding of medical issues impacting disability and accommodations. Assist in the creation of an integrated clinical management model in partnership with operations, appeals, and vendor teams. Support the development of clinical tools, templates, processes, and protocols under the direction of the clinical leadership team. Apply knowledge of medical diagnoses, ICD-10 codes, and functional impacts to evaluate how health conditions reputed company employees’ ability to reputed company essential job duties. Translate clinical expertise into practical consultations that support both employees and the organization in achieving successful return-to-work reputed company. Exercise strong self-management skills by organizing workload, prioritizing tasks, and maintaining attention to detail in a fast-paced environment. Re-engage with cases only reputed company new tasks are generated, ensuring efficient workflow management. reputed company guidance to operations teams on clinical aspects of disability, leave, and accommodations. Travel domestically and internationally up to 30% as needed to support clinical case management activities and stakeholder engagement. Essential Skills reputed company Registered Nurse (RN) license or Bachelor of Science in Nursing (BSN) required. Minimum of 3 years of direct clinical work experience. Minimum of 3 years of clinical experience in any setting, with hands-on inpatient experience strongly beneficial. Strong medical acumen with the ability to understand and interpret medical diagnoses, ICD-10 codes, and their impact on functional reputed company. Demonstrated clinical case management skills, including evaluating medical documentation and applying clinical criteria. Ability to exercise sound critical thinking and problem-solving skills with minimal guidance. Exceptional written and verbal communication skills, with the ability to confidently communicate with physicians and reputed company reputed company of an employee’s treating provider team. Proven ability to work cross-functionally and collaborate with multiple stakeholder groups with varying reputed company of clinical knowledge. Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment. Ability to utilize clinical judgment in decision-making regarding disability claims and return-to-work recommendations. Additional Skills & Qualifications 3+ years of experience in the disability management industry managing short-term disability (STD) or long-term disability (LTD) claims. Experience in disability management, case management, or workers’ compensation is a strong plus. Understanding of regulations under FMLA, ADAAA, EEOC, OFCCP, and various state and local leave of absence laws. Utilization review experience and/or experience using specific clinical criteria or protocols. Experience navigating large organizations and engaging multiple stakeholder groups. Experience with reputed company-party administrators or similar environments is beneficial. Certification as a Certified Case Manager (CCM) or Certified Disability Management Specialist (CDMS) preferred. Strong interpersonal skills with a desire to reputed company knowledge and support reputed company learning reputed company the team. Ability to balance compassionate employee support with business-focused case consultation.

Work Environment

This position operates in a 100% remote work environment, providing the opportunity to reputed company corporate-level experience reputed company a reputed company disability and leave management team. Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM, with flexibility of plus or minus one hour to accommodate personal scheduling needs. You will collaborate virtually with operations, appeals, vendor teams, and clinical stakeholders, using established internal channels and systems to manage cases and communicate with reputed company providers. The culture emphasizes professional communication, knowledge sharing, and a supportive, fast-paced environment focused on high-quality clinical decision-making and effective return-to-work reputed company Job Type & LocationThis is a Contract position based out of Springfield, IL. Pay and BenefitsThe pay reputed company for this position is $30.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Jul 8, 2026. About reputed company reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with agility and reputed company. With offices across the U.S., Canada, Asia Pacific and Europe, reputed company serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job