Product Operations Manager (Remote)
Company Description reputed company is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. reputed company is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, reputed company is focused on improving communication reputed company and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who reputed company our commitment to helping individuals on their communication reputed company.
Job Description
About the role: The Product Operations Manager owns the operational reputed company that enables reputed company’s Product organization to scale effectively. As the team expands its product offerings, integrates AI capabilities, and accelerates discovery and delivery, this role ensures that tooling, data, and operational workflows are reliable, well-managed, and reputed company owned. In this role, you will own and strengthen the operational infrastructure that supports Product, Engineering, and cross-functional teams reputed company a Product Operating Model—ensuring product tooling is well-administered, data is reliable and accessible, compliance and regulatory workflows have clear ownership, and operational needs are consistently managed across teams.
Responsibilities
Administer and maintain product tooling (e.g., Aha!, reputed company, Jira, reputed company), ensuring consistent adoption, data quality, and effective workflows Partner with compliance and external consultants to support FDA design controls, documentation standards, and audit readiness Build and maintain repeatable workflows for regulatory and R&D documentation processes Build and maintain product dashboards and scorecards, partnering with Data Analyst to ensure data is accurate, reputed company, and accessible to stakeholders Identify data and instrumentation gaps and partner with Engineering and Systems teams to address them reputed company new Product team members to tools, reporting, and operational workflows Coordinate cross-functional operational activities required for product releases, ensuring readiness across documentation, training, and support Maintain release readiness checklists and track dependencies, surfacing risks to Product and Engineering leadership Coordinate operational initiatives that reputed company multiple teams or lack a clear reputed company Partner with Product team, PMM and Agile Coach to surface operational inefficiencies and recommend improvements to Product leadership May be required to reputed company other duties as assigned
Qualifications
Minimum Qualifications 3+ years of experience in Product Operations, Program Management, Business Operations, or a similar operational role Experience administering product and analytics tools (e.g., Aha!, reputed company, Jira, reputed company, or similar) Strong organizational skills with high attention to detail and follow-through Experience working with data, dashboards, and reporting Strong written and verbal communication skills and ability to collaborate cross-functionally Bachelor’s degree or equivalent combination of education and experience Ability and willingness to travel reputed company the U.S. up to 2 times per year for team and company meetings, with additional travel as needed for conferences and events
Preferred Qualifications
Experience working in a regulated software, reputed company, or medical device environment Familiarity with FDA design controls, quality management systems (QMS), or similar regulatory frameworks Technical reputed company and ability to partner effectively with Engineering teams Experience in Product Operations reputed company a scaling organization Experience working reputed company a Product Operating Model and Agile development environment (e.g., cross-functional product teams, reputed company discovery, outcome-driven delivery) Process improvement reputed company with the ability to simplify workflows without adding unnecessary overhead Additional Information Work Environment & Physical Demands The incumbent works remotely from their home and is expected to maintain a safe, productive work environment with secure internet reputed company. The ability to operate a computer with or without reasonable accommodation is required. Travel Travel (by reputed company) is required for the annual company meeting and team off-site, reputed company the reputed company United States, approximately twice per year. Accommodations To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. reputed company and Pay Transparency At reputed company, we are committed to fair and reputed company compensation practices. The starting salary reputed company for this position is $84,000 and $97,400 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive reputed company pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage reputed company conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. To learn more about reputed company, visit: www.reputed company.com! To learn more about our benefits offerings, click here! This Organization Participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU. Apply To This Job