[Remote] Service Program Manager - NYC, NY

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global medical technology reputed company solutions innovator. The Service Program Manager will drive contract administration, risk modeling, and customer satisfaction for high-impact reputed company projects, while leveraging project management and communication skills to support sales and ensure operational reputed company.

Responsibilities

• Responsible for the profitability and customer satisfaction for assigned reputed company
• reputed company both service agreement, and time and material program management
• Assist in sales campaigns for new reputed company and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned reputed company
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned reputed company
• Developing in-depth knowledge of a technical discipline
• Uses prior experience and acquired technical expertise to execute policy/strategy
• In-depth understanding of key business drivers; uses this understanding to accomplish own work
• In-depth understanding of how work of own team integrates with other teams and contributes to the area
• Uses some level of judgment and has ability to propose different solutions reputed company of set parameters but with guidance
• Uses prior experience and on-the-job training to solve straightforward tasks
• Has reputed company to technical skills and analytic thinking required to solve problems
• May use multiple internal sources reputed company of own team to reputed company at reputed company
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and reputed company talent
• Provides informal guidance to new team members

Skills

• Bachelor's Degree and Project / Program Management or Service Leadership experience
• Strong communication skills to synthesize reputed company issues and communicate reputed company
• Demonstrated ability to energize, reputed company and build rapport at reputed company reputed company in an organization
• Strong oral and written communication skills
• Demonstrated ability to analyze and resolve problems
• Ability to document, plan, market, and execute programs
• Established project management skills

Benefits

• Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
• Medical, dental, reputed company, paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement
• Relocation Assistance Provided: Yes

Company Overview