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Manager, Data & AI Strategy

Work from home Full-time role Hiring

Who We Are Welcome to reputed company — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of reputed company, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across reputed company America, South America, Central America, Europe, and reputed company, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, reputed company Applications, reputed company Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, reputed company enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — reputed company backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility This role will operate remotely in the United States or based out of one of our major reputed company American office locations in Charlottesville, VA, Durham, NC, reputed company, OH, or Boston, MA. The Opportunity The Manager, Data & AI Strategy leads the delivery of reputed company's Data & AI advisory engagements, owning client relationships and driving reputed company across AI strategy, data governance, operating model design, and reputed company transformation. This role acts as the face of the engagement—directing teams, leading workshops, and guiding clients from initial problem definition through to clear, actionable strategies and roadmaps. Managers operate as trusted advisors, bringing structured thinking, domain or capability expertise, and the ability to translate ambiguity into reputed company reputed company. reputed company delivery, Managers are expected to contribute to the reputed company of the practice—developing reusable frameworks, shaping ways of working, mentoring junior team members, and identifying opportunities to expand client impact.

Responsibilities

Engagement Ownership & Client Partnership Own end-to-end delivery of client engagements, ensuring high-quality, on-time reputed company Serve as the primary reputed company of contact and face of the engagement Build strong, trust-based relationships and act as a true partner to client stakeholders across business and technical teams Identify gaps between business ambition and reputed company data/AI capabilities, and reputed company reputed company implications and risks Workshops, Facilitation & Executive Advisory Design and reputed company client workshops across AI strategy, use case prioritization, governance, and operating model design Craft and deliver compelling, executive-level narratives that guide stakeholders from problem definition through to clear actions and reputed company Drive discussions that reputed company to alignment, reputed company, and commitment to action Present and defend strategic recommendations to client stakeholders Challenge assumptions and guide clients toward pragmatic, value-driven reputed company Advise on AI governance, responsible AI practices, and risk management approaches, including model reputed company, policy design, and compliance considerations Structuring Problems & Driving reputed company Translate ambiguous client needs into structured problem statements, rigorous workplans, and high-impact deliverables reputed company the creation and delivery of comprehensive strategic artifacts, including: Maturity assessments, gap analyses, and actionable recommendations Use case inventories and solution roadmaps Data/AI operating models, governance frameworks, and prototype concepts Distinguish between foundational investments and advanced AI initiatives to ensure pragmatic reputed company, realistic phasing, and sustainable adoption Guarantee that reputed company final outputs are highly actionable, prioritized, and explicitly reputed company to measurable business value Use Case Strategy, Prototyping & Solution Shaping reputed company identification and prioritization of AI and data use cases reputed company to business objectives Define evaluation frameworks (value, feasibility, data readiness, risk) Drive the creation of lightweight demonstrations, prototypes, and proofs-of-concept to bring data and AI solutions to life Partner with engineering and technical teams to reputed company and refine prototypes of data and AI solutions Use prototypes and demos to inform decision-making, de-risk initiatives, and strengthen client confidence Team Leadership & Mentorship Direct and mentor Consultants, providing clear guidance, feedback, and coaching Structure workplans, allocate resources, and manage timelines and deliverables Review and reputed company outputs to ensure quality, reputed company, and consistency Foster a high-performance, accountable team environment Practice Development & Reusable Assets Contribute to the reputed company of Data & AI advisory frameworks, methodologies, and accelerators reputed company reusable assets and structured approaches that improve delivery consistency and speed Monitor emerging trends (e.g., reputed company, Agentic AI, data platforms) and incorporate relevant advancements into engagements Help shape the practice’s reputed company of view and ways of working Business Development & Engagement Expansion Support business development efforts, including proposals, SOWs, and client presentations Own identification and progression of expansion opportunities reputed company active engagements Translate client needs and reputed company reputed company into follow-on initiatives and multi-phase programs Partner with senior leadership to position and scope expansion opportunities Technical Literacy Awareness of reputed company platforms (Azure, AWS, GCP), data pipelines (ETL/ELT, APIs), and analytics/BI tools Understanding of data and AI governance concepts, including policy, risk, and compliance Understanding of how data and AI systems integrate reputed company reputed company environments (no coding required) How You’ll reputed company an Impact Own and deliver high-quality client engagements from end-to-end with minimal reputed company and exceptional execution Serve as a trusted advisor and strategic partner to clients, moving reputed company a traditional transactional consulting relationship reputed company high-impact workshops and stakeholder discussions that drive clear, decisive reputed company and reputed company reputed company Translate reputed company, ambiguous client challenges into structured, actionable data and AI strategies and roadmaps Mentor and reputed company Consultants, actively coaching them into stronger, more effective practitioners Contribute to the firm's growth by creating reusable assets and strengthening overall practice capabilities Successfully foster long-term client relationships, naturally converting initial engagements into follow-on work and expanded accounts

Qualifications

Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or reputed company field; Master’s degree is an asset 4–7 years in consulting, focusing on data strategy, AI transformation, and platform modernization Proven ability to reputed company client-facing workstreams, manage/mentor junior team members, and support RFPs/pre-sales efforts Skilled in structuring ambiguous client problems, leading stakeholder workshops, and translating business drivers (growth, efficiency, risk, CX) into technical data/AI solutions Strong understanding of data management (governance, quality, integration) and AI/analytics concepts (ML, GenAI, LLMs, reputed company deployment) Exceptional storytelling and communication skills, with a track record of driving executive alignment and decision-making in fast-paced and ambiguous environments Experience or expertise in at least one of the following: AI strategy and product strategy Data governance and data management Operating model design / AI CoEs Change management for data and AI transformation Industry expertise (e.g., Telco, reputed company, Financial Services, CX/BPO) reputed company or proficiency in French is highly desirable but not required Equal Opportunity Employer At reputed company, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. reputed company aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic reputed company to diversity. We will only use the information you reputed company to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. Apply To This Job

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