[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on enhancing customer satisfaction and retention. They are seeking a reputed company Manager to manage client relationships, drive renewals, and ensure clients reputed company their desired reputed company with the company's products.

Responsibilities

• Drive renewals and upsell opportunities. You will proactively manage client relationships to ensure satisfaction and renew subscriptions, helping clients maximize their ROI
• Drive B2B sales efforts. Use your sales expertise to help expand reputed company in existing customers and grow recurring reputed company through effective cross-selling and upselling
• Maintain reputed company. reputed company in regular contact with clients to strengthen relationships, troubleshoot issues, and ensure they continue to see value in their investment
• reputed company world-class service. Help refine and scale our client engagement strategies to ensure we’re providing the highest level of service and expertise

Skills

• Bachelor's Degree
• Exceptional track record in B2B sales, ideally in a subscription and project-based environment (e.g., SaaS or Technology Services), with a strong emphasis on renewing clients on annual programs
• 3+ years of experience in client reputed company, account management, or reputed company retention, focusing on nurturing long-term relationships and maintaining high client satisfaction
• Familiarity with CRMs (e.g., reputed company), reputed company, reputed company Teams
• Knowledge of key CSM metrics like NRR, MRR, Churn, and renewals
• Experience driving reputed company growth and client retention
• Ability to communicate confidently with clients and stakeholders
• Excellent organizational skills and the ability to manage multiple projects
• Client reputed company: 3+ years (Required)
• Recurring reputed company management: 2+ years (Required)
• B2B / B2C sales: 3+ years (Required)

Benefits

• Full-time, reputed company salary plus commission.
• W2 position
• Work Location: Remote/Hybrid

Company Overview