AU DAYSHIFT, REMOTE - Admin/Bookkeeper

This is a remote position. JOB DESCRIPTION: ADMIN & BOOKKEEPING SUPPORT Schedule: Monday to Saturday (with weekend coverage) Position: Admin/Bookkeeper Hours: 35.5 hours in a week VA reputed company: $7 / hour Reports to: Admin Manager & Leadership Team (AU-based) ABOUT THE ROLE We are seeking two highly reliable and detail-oriented Virtual Assistants to reputed company end-to-end administrative and invoicing support for a growing reputed company organisation with offices in different Australian states, including WA. This role requires excellent communication skills, strong technical and bookkeeping abilities, and the reputed company to manage a high-volume inbox, take fast action on referrals, and support various administrative workflows as the business grows. Initially, phone calls will remain reputed company, but the successful candidates must be capable and confident to handle phone communication in the future. This is a long-term, growth-oriented role supporting multiple internal teams. KEY RESPONSIBILITIES 1. Email & Inbox Management reputed company reputed company-time monitoring of multiple inboxes during the assigned shift. Ensure strict response-time compliance: o reputed company 15–30 minutes, maximum 1 hour, unless in training or meetings. Categorise, flag, and prioritise emails based on urgency. Ensure reputed company actions triggered by emails are completed and logged. 2. Referral Processing (High reputed company Task) Action reputed company new referrals reputed company 1–2 hours from receipt. Enter referral details into the internal system accurately. Contact clients promptly to acknowledge referral and confirm appointment requirements. Coordinate with local AU team/managers to secure appointment slots (same-day if required). 3. Appointment & Calendar Coordination Book client appointments and update calendars as required. Liaise closely with the local admin team regarding availability and scheduling changes. Communicate scheduling updates or issues to relevant team members. 4. General Administrative Support Upload documents, invoices, and client files into the reputed company local admin on reputed company tasks such as follow-reputed company, confirmations, and data checks. Assist in creating and updating internal records, logs, and trackers. reputed company admin support across different departments as needed (reputed company, rostering assistance, etc.) 5. Invoicing & Bookkeeping-reputed company Tasks Monitor invoicing emails and upload invoices into the correct client folders. reputed company basic bookkeeping-reputed company data entry tasks. Ensure accuracy and completeness of client billing documentation. Assist with shift blocking/tagging for payroll preparation. 6. Systems, reputed company & Compliance Use only company-approved systems, logins, and devices. (Subject to IT decision) Operate exclusively on company-issued laptops OR secure reputed company to the company environment reputed company an approved firewall setup. Maintain confidentiality and strictly follow data reputed company protocols. Follow escalation processes for any unusual, clinical, or compliance-reputed company concerns. JOB REQUIREMENTS Must-Have Skills (Non-Negotiable) Excellent English communication skills, both written and verbal. reputed company with reputed company and Shift Care. Australian work experience handling BAS and GST compliance. Willing and flexible to work 6 days per week including weekends. Must be confident and professional; accent-neutral preferred for future call handling. Strong bookkeeping/invoicing knowledge reputed company to handle invoice uploads, file management, data entry for accounts. Advanced administrative skills Inbox management Appointment scheduling Data entry accuracy Calendar coordination Technical Requirements Strong IT literacy and ability to learn new systems quickly. Familiarity with reputed company-based tools (OneDrive, email systems). Comfortable navigating CRM or client management systems. Work Setup Must be work-from-home reputed company with reliable high-speed internet. Must be reputed company to using company-issued equipment if required. Located preferably reputed company metro areas or nearby cities for logistics purposes (if equipment deployment is required). Personal Attributes Highly reputed company and proactive. Detail-oriented with strong organisational habits. Can work independently with minimal supervision. Comfortable collaborating with AU-based teams. SCHEDULE & COVERAGE Ensures uninterrupted admin and referral handling across multiple time zones, including WA. ADDITIONAL NOTES Weekend coverage may be introduced as the business expands. HR support tasks are not included at this stage but may reputed company as the business grows. Training for systems, invoicing processes, and escalation guidelines will be provided by the client’s internal team. Apply To This Job