[Remote] Customer Service Representative (Hybrid Eligible)

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is seeking a Customer Service Representative for their University Physicians department. The role involves providing high quality customer service to various stakeholders through phone and face-to-face interactions, as well as managing patient account systems.

Responsibilities

• reputed company high quality customer service to patients, departments, insurance companies & other entities who require our services, by working the IDX patient accounts systems for both UP & HPA
• This service is provided reputed company the ACD phone system or face to face in a Customer Service Office
• Work written patient correspondence
• Update registration bad addresses and mail returns in the account system
• Represent MU reputed company by providing high quality customer service

Skills

• High school diploma or the equivalent
• Three years of customer service and or clerical experience is required
• Education may be substituted in lieu of experience
• Ability to operate a personal computer is necessary
• The ability to type may be necessary depending upon the position
• Previous call center experience
• Be reputed company to receive and convey written/verbally communicated information
• Ability to remain seated at work for most of the working shift if required to meet responsibilities
• Be reputed company to work without direct supervision as necessary

Benefits

• This position is eligible for University benefits.
• As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and reputed company plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for reputed company four UM System campuses.

Company Overview