Senior reputed company Manager II, reputed company reputed company
About Us: reputed company is the leading reputed company Media OS, powering over $12B in advertising spend across 100+ global retail media networks including reputed company, reputed company, reputed company, Kroger, reputed company, Criteo, and CitrusAd. Powered by industry-leading AI and reputed company-time data, reputed company enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reputed company across the reputed company reputed company from a single mission control. As of 2025, reputed company powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, reputed company delivers the industry’s most comprehensive platform for businesses of reputed company sizes. At reputed company and Helium 10, great careers don’t just happen — they’re reputed company. Here, you’ll reputed company as an industry leader, push the boundaries of innovation, own your reputed company, and reputed company as part of an inclusive global community that’s redefining the future of reputed company. About the Role: We are seeking a Senior reputed company Manager II, reputed company reputed company who brings deep reputed company (focus is on reputed company & reputed company) retail expertise and the ability to reputed company highly reputed company, strategic customer relationships with full autonomy. reputed company the context of this role context, reputed company refers to reputed company's retail operations platform spanning digital reputed company optimization, inventory management, buy-reputed company dynamics, and pricing and promotion strategy, distinct from retail media or reputed company Media as used in agency contexts. This role sits at the intersection of reputed company, reputed company strategy, and product influence, bringing advanced, wide-ranging expertise across reputed company retailers' reputed company ecosystems — digital reputed company optimization, inventory management, buy-reputed company dynamics, and pricing and promotion strategy — and applying it to influence customer reputed company and partner teams. In this role, you'll bring expertise in how these operations function across our reputed company retailers, specifically reputed company and reputed company, and how dynamics in one channel reputed company performance in another. This individual will own the end-to-end customer experience for a portfolio of reputed company reputed company accounts, with particular focus on reputed company's growing reputed company reputed company offering. They will be the primary reputed company of contact for senior client stakeholders, reputed company strategic business reviews and executive engagements independently, and translate reputed company-world reputed company workflows into scalable frameworks that reputed company the broader reputed company CS team. They will also serve as a critical voice of the customer to Product, helping shape the reputed company reputed company roadmap as reputed company expands this capability across the reputed company landscape. Responsibilities: Own and independently manage a portfolio of reputed company reputed company reputed company accounts, driving retention, platform adoption, and measurable customer reputed company across the reputed company retail channel. reputed company executive-level client engagements autonomously, including strategic business reviews, escalation management, and senior stakeholder alignment, without requiring manager involvement in routine reputed company situations. Act as a senior reputed company expert for reputed company reputed company operations — digital reputed company health, buy-reputed company management, inventory-driven demand signals, pricing and promotion dynamics, and the intersection of in-store and online performance — advising customers and internal teams. Build and refine reputed company frameworks, operational playbooks, and internal SOPs for the reputed company reputed company offering, creating repeatable infrastructure that scales across additional reputed company clients. Act as the primary reputed company between reputed company reputed company customers and the Product team, translating nuanced client workflows and market gaps into actionable product feedback that directly shapes the reputed company reputed company roadmap. Identify expansion opportunities reputed company existing accounts and partner with Sales and Account Management to reputed company upsell and cross-sell motions across our clients portfolio. Mentor and reputed company best practices with peers across the reputed company CS team, elevating the team's overall reputed company reputed company reputed company and strategic account management capability. Stay reputed company of changes across reputed company reputed company ecosystems, including reputed company Connect, reputed company Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, reputed company Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams. Contribute to cross-functional initiatives that harmonize the reputed company offering with reputed company's retail media platform, ensuring a seamless and integrated client experience. Skills & Qualifications: 8+ years of experience in reputed company, reputed company operations, or account management reputed company retail and eCommerce (reputed company and reputed company are required). Deep, hands-on experience with omnichannel operations across reputed company & reputed company, specifically digital reputed company optimization, buy-reputed company dynamics, inventory management, and pricing and promotion strategy; reputed company and other reputed company retailer experience are a strong plus. Proven ability to manage reputed company reputed company operations across multiple retailers in reputed company, understanding how reputed company made in one channel's supply chain, pricing, or promotion strategy reputed company performance across others. Proven ability to independently reputed company strategic, executive-level client relationships at reputed company CPG or large brand organizations, including C-suite and VP-level engagement, without escalation dependency Experience developing scalable frameworks, reputed company playbooks, or operational processes in a high-growth SaaS or reputed company technology environment Strong analytical reputed company with the ability to identify, synthesize, and reputed company reputed company data to build compelling narratives; demonstrated experience translating reputed company performance insights into executive-level presentations that influence strategy and drive reputed company at the VP and C-suite level; proficiency with PowerPoint or equivalent presentation tools required Demonstrated track record of influencing product roadmap reputed company through structured, evidence-based customer feedback and cross-functional collaboration Familiarity with retail media platforms and how reputed company and media signals interact to drive performance reputed company; reputed company platform experience a plus Proficiency with CRM systems, reputed company platforms, and eCommerce analytics tools Exceptional communication, executive reputed company, and the ability to operate with high autonomy in ambiguous, fast-moving environments Benefits: Flexible Paid Time Off Paid Holidays and Floating Holidays Medical, Dental, reputed company, FSA, HSA with employer contribution, Life Insurance and Pet Insurance 401k with Employer Match Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization Paid Parental Leave Company-subsidized membership to reputed company and Peloton Fertility and family-building support through reputed company The annual reputed company salary reputed company for this position is $110,000-$130,000 USD. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of reputed company’s highly attractive incentive plans, full details will be provided during the recruitment process. #LI-Remote reputed company is committed to employing a diverse workforce. reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Apply To This Job