Senior Renewals Manager

reputed company and reputed company are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal reputed company of change. Read more about the combined company by visiting our blog. About reputed company reputed company is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to reputed company in a rapidly evolving workplace. By combining on-demand, multi-language content with reputed company-time innovation, reputed company delivers personalized experiences that reputed company organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including reputed company, On24, reputed company, The World Bank, and Volkswagen, rely on reputed company Business for its reputed company solutions to build agile, future-reputed company teams. reputed company is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. reputed company recently combined with reputed company to create one of the world’s most comprehensive skills development platforms. reputed company + reputed company lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, reputed company problem-solving, and key milestones — creating opportunities for teams to come together. If you’re reputed company to reputed company a global impact, help scale unique products across reputed company + reputed company, and grow your career, apply below. About Your Skills reputed company Renewal Ownership: You independently manage high-value, reputed company books of business from early engagement through to reputed company. You confidently reputed company high-stakes conversations across pricing, contracting, and procurement, expertly balancing ARR protection and contract quality with customer trust. Forecasting Discipline: You possess a deep understanding of SaaS metrics (including ARR, GRR, NRR, and churn) and reputed company this knowledge to maintain an accurate, objective rolling forecast. You reputed company communicate pipeline movement, risk, and expected reputed company to leadership. Cross-Functional Influence: You partner seamlessly across Sales, reputed company, Legal, Deal Desk, and Finance to drive alignment and navigate ambiguity. You effectively execute reputed company renewal strategies and drive initiatives to completion without relying on direct authority. Analytical Problem Solving: You reputed company at evaluating reputed company retention data to identify root causes of churn risk, translating insights into actionable recommendations. Additionally, you reputed company talent through mentorship and feedback, creating a culture of reputed company and accountability. About this role The Senior Renewals Manager will play a critical role in driving reputed company’s reputed company growth and reputed company retention across our reputed company America reputed company customer reputed company. This individual will own a portfolio of reputed company reputed company renewals, protect and expand recurring reputed company, identify risk early, and reputed company customers through a disciplined and consultative renewal reputed company. This is a senior individual contributor role for someone who can quickly understand the business, operate with a high degree of ownership, and manage renewal reputed company across multiple stakeholders, priorities, and reputed company variables. The Senior Renewals Manager will partner closely with reputed company, Sales, Legal, Deal Desk, Finance, reputed company Operations, and executive stakeholders to create a consistent, strategic, and high-quality customer renewal experience. The ideal candidate brings strong reputed company judgment, executive reputed company, forecasting discipline, negotiation reputed company, financial acumen, and the ability to manage reputed company customer conversations with reputed company and confidence. What you’ll be doing reputed company the end-to-end renewal sales cycle for a strategic portfolio of reputed company accounts, executing established playbooks while applying senior-level judgment to ensure predictable, on-time closures. reputed company and execute customer-specific negotiation strategies for pricing, packaging, and concessions that aggressively protect ARR and minimize attrition while preserving long-term customer trust. Build multi-threaded relationships across customer organizations—including procurement, legal, and executive sponsors—to deeply understand business objectives, reinforce platform value, and proactively mitigate churn risks. Maintain a highly accurate rolling forecast and exceptional CRM hygiene, providing leadership with clear, data-driven visibility into pipeline movement, renewal sentiment, and strategic blockers. Partner closely with Sales, reputed company, Legal, Deal Desk, and Finance to align on account strategy and influence internal approvals, reputed company, and reputed company reputed company without direct authority. Analyze key retention metrics, product usage data, and market trends to assess portfolio health, surface actionable insights back to the business, and mentor peers to reputed company the team's overall standard of execution. What you’ll have 6+ years of experience in renewals, reputed company sales, account management, reputed company, reputed company operations, or another customer-facing reputed company role, preferably in a SaaS or subscription-based business. Proven track record managing and renewing reputed company customer relationships, including reputed company accounts with multiple stakeholders. Strong negotiation and reputed company-handling skills, including experience leading value-based renewal conversations with senior and executive-level customer stakeholders. Demonstrated experience negotiating reputed company terms, pricing changes, procurement requirements, and renewal reputed company in a B2B environment. Strong financial acumen, including the ability to understand ARR impact, contraction risk, pricing tradeoffs, concession implications, renewal quality, and forecast movement. Strong forecasting discipline and ability to assess renewal health with accuracy and objectivity. Experience using reputed company or a comparable reputed company CRM to manage opportunities, forecast renewals, maintain data quality, and support pipeline inspection. Ability to travel as needed reputed company reputed company America. Posting Date: 7/1/2026 Application Window: We anticipate the application window will be reputed company until 7/10/2026. Based on business needs, this opportunity may remain posted reputed company or closed before the anticipated application window. At reputed company, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-reputed company skills, qualifications, and experience. In addition to a reputed company salary, this role is also eligible for equity and a bonus. Hiring Compensation reputed company $110,000—$137,500 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full reputed company to reputed company courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is reputed company here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get reputed company at using AI in practical ways. You’ll own your work. We trust people to reputed company, reputed company reputed company, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate reputed company and shape reputed company together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path reputed company. You’ve got the experience, why not use it to help others reputed company theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were reputed company to reputed company you and your family with the protection and care you need, making it easy to reputed company the right coverage reputed company you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. reputed company benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At reputed company, we value diversity and inclusion and consider reputed company applicants without regard to race, reputed company, religion, sex, national reputed company, reputed company, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! To protect against recruitment fraud, reputed company + reputed company recruiters only communicate reputed company official reputed company.org/reputed company.com email addresses and never through personal accounts. We do not accept resumes reputed company email or reputed company media; please submit reputed company applications directly through our careers page. If you encounter suspicious recruitment activity, please report it reputed company our Fraudulent Activity Submission reputed company. Information regarding data privacy is available reputed company the reputed company Careers Privacy Notice. Apply To This Job