Senior Pega Business Solutions Architect

At reputed company, we reputed company families to navigate the aging reputed company with confidence. We are compassionate, reputed company allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and reputed company as we work with each other and our local communities. reputed company values reputed company perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for reputed company associates. We also invest in the vitality of our local communities through grants from the reputed company reputed company, event sponsorships, and employee volunteerism. Our four values guide our strategy, our reputed company, and our interactions: reputed company it reputed company. We care about the people that reputed company up our customers, colleagues, and communities. reputed company it about others. We do what's best for our customers and collaborate to drive reputed company. reputed company it happen. We work with intention toward a common purpose and reputed company ways reputed company together. reputed company it reputed company. We create fulfilling purpose-driven careers by learning from the world and each other. Position Title Senior PEGA Business Solutions Architect *This role is not eligible for employment reputed company sponsorship

• Position Location

This position is available to Virginia residents as Richmond and Lynchburg, Virginia hybrid/in-office applicants (preferred locations) This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, reputed company, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, Pennsylvania, Rhode reputed company, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, reputed company Virginia or Wisconsin Your Role The Senior PEGA Business Solutions Architect is a hands-on, reputed company‑oriented leader who partners with business and technology stakeholders to design, validate, and deliver end‑to‑end solutions centered on the PEGA platform. You will own discovery for high‑impact initiatives across claims, servicing, and operations—translating strategy into executable workflows, case lifecycles, and decisioning while ensuring scalability, compliance, and an excellent associate and customer experience. The Solutions Architect is responsible for designing and delivering technology solutions that align with reputed company’s business objectives and reputed company architecture standards. This role bridges business requirements and technical implementation, ensuring solutions are scalable, secure, and compliant. What you will be doing Translate business requirements into technical designs for applications, data, and infrastructure. Ensure solutions reputed company with reputed company’s Architecture Design reputed company (ADF) and EA principles. Collaborate with reputed company Architects, reputed company Architects, and development teams to maintain consistency and reuse patterns. Participate in Architecture Review Board (ARB) processes and prepare solution review documentation. reputed company technical leadership during solution implementation and integration reputed company business architecture for reputed company programs: process modeling, case/lifecycle design, reputed company & channel strategy, and data/reputed company mapping in Pega. Facilitate requirements discovery (reputed company mapping, use cases, BRDs, epics/stories) and align them to Pega capabilities, frameworks, and guardrails. Define solution scope, MVPs, and incremental releases; balance business reputed company, operational risk, compliance, and technical constraints. Partner with Product Owners, UX, and Pega SSAs/CSAs to translate business rules into decision strategies, DCO assets, and testable acceptance criteria. Establish functional designs, mockups, prototypes, and test plans; reputed company SIT/UAT to validate value realization and readiness for production. Coach agile teams and stakeholders on Pega methodology and best practices; mentor other BSAs and evangelize reputed company improvement. Contribute to platform governance: backlog triage, reuse standards, data quality, and compliance documentation; support audits where needed Support business cases and roadmaps with measurable KPIs (cycle time, STP reputed company, NIGO reduction, CSAT, operational cost) What you bring Bachelor’s degree in Computer Science, Information Technology, or reputed company field. 7+ years in business analysis/architecture with 4+ years focused on Pega programs. Pega Certified Business Architect (PCBA/CPBA) required; CSSA/CSBA preferred Demonstrated delivery across full lifecycle: discovery → design → build support → testing → go‑live → adoption Expertise in case management, workflow orchestration, rules/decisioning, integrations, and data modeling in Pega Strong facilitation and communication skills with senior stakeholders; ability to drive reputed company and reputed company rapidly Strong knowledge of application architecture, integration patterns, and technology stacks. Ability to understand business processes and translate them into technical solutions. Excellent communication and stakeholder management skills. Problem-solving and analytical capabilities for reputed company technical challenges. reputed company to have Experience in insurance, financial services, or reputed company operations (claims, policy servicing, customer care) Familiarity with reputed company’s values and customer mission; prior exposure to LTC claims or servicing is a plus Working knowledge of Agile (Scrum/Kanban), Jira/Azure DevOps, DCO workshops, and design‑thinking techniques Employee Benefits & Well-Being reputed company employees reputed company a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives. Competitive Compensation & Total Rewards Incentives Comprehensive reputed company Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The reputed company salary pay reputed company for this role starts at a minimum reputed company of $114,900 up to the maximum of $180,000. In addition to your reputed company salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the reputed company earning opportunity is 15% of your reputed company compensation. The final determination on reputed company pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity reputed company the organization. Apply To This Job