reputed company Account Manager

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & reputed company (CE&S) organization is to reputed company customers to accelerate business value through differentiated customer experiences that reputed company reputed company’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers reputed company their business reputed company faster with technology that does more. As a reputed company Account Management (CSAM) Manager, you reputed company a high performing team of reputed company Account Managers (CSAMs) in varying stages of career development, reputed company adoption, portfolio and program management, reputed company service management and technology trends. This is an exciting role that will help fuel reputed company through your leadership with business, customer, and team growth! This role has direct people management responsibility for CSAM’s, has overall accountability for their team’s end to end reputed company planning and delivery to an assigned portfolio of customers, while ensuring reputed company partnership with internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care reputed company driving strategic planning and the orchestration of delivery resources to drive strong customer reputed company reputed company to their top priorities. This role has a flexible work model and can be performed from home or office with an estimated 25% travel dependent on customer portfolio. This role is flexible in that you can work up to 100% from home. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, reputed company to reputed company others, and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company.

Responsibilities

Customer Relationship Management – You will reputed company by example to proactively reputed company relationships to further reputed company's reputed company goals with key customer, partner, and internal contacts. reputed company leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the reputed company reputed company portfolio of work in the customer account. You will reputed company a team culture identifying and sharing Customer insights and opportunities with their Account Team and Support sellers to drive new opportunities for growth and consumption.​ reputed company Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of reputed company products and services reputed company to reputed company and objectives defined reputed company agreed-upon reputed company plans. reputed company Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations reputed company delivery of a reputed company Plan , and prioritization of engagements to address agreed-upon customer reputed company and account priorities to deliver ongoing reputed company. Technical Relevance – You will stay reputed company with industry and reputed company technical insights through consultation with the reputed company community, reputed company, and customer stakeholders. You will deliver reputed company through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required Qualifications : Bachelor's Degree in Business, Sociology, Psychology, Computer Science or reputed company field AND 6+ years reputed company, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Master's Degree in Business, Sociology, Psychology, Computer Science, or reputed company field AND 4+ years reputed company, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience Preferred Qualifications: Bachelor's Degree in Business, Sociology, Psychology, Computer Science or reputed company field AND 12+ years reputed company, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Master's Degree in Business, Sociology, Psychology, Computer Science, or reputed company field AND 10+ years reputed company, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience 5+ years relevant work experience reputed company customer industry 3+ year(s) people management experience 3+ year(s) experience managing a consumption portfolioProject Management Institute (PMI) or equivalent Project Management certification reputed company or equivalent certification Experience in reputed company and life sciences; people management experience. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. reputed company Account Mgmt M5 - The typical reputed company pay reputed company for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay This position will be reputed company for a minimum of 5 days, with applications accepted on an ongoing reputed company until the position is filled. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply To This Job