Customer Service Rep - Affiliates (Part-Time)

Employer Industry: Insurance Services Why Consider this Job Opportunity... - Competitive pay - Opportunity for career advancement and growth within the organization - Remote work flexibility - Supportive and collaborative work environment - Chance to make a positive impact on customer satisfaction What to Expect (Job Responsibilities): - Provide excellent customer service via email and phone for policy inquiries, billing, and claims processes - Enter account information in the agency management system and issue policies following department procedures - Communicate with agents regarding payment status, billing problems, and coverage questions - Collaborate with customers, agents, and staff to gather application data and claims processes - Prepare emails and letters for correspondence with customers and agents What is Required (Qualifications): - Must possess a high school diploma or equivalent - Must have two years of general business, insurance, or related experience - Must hold or be willing to obtain the CISR designation - Proficiency in using Microsoft Office - Excellent verbal, written, and listening communication skills How to Stand Out (Preferred Qualifications): - Associates or bachelor's degree is desired - Experience with agency management system is desired - Familiarity with church operations and ministries market - Strong prioritization skills and ability to work well under pressure At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!