[Remote] Practice Leader - reputed company and reputed company

Note: The job is a remote job and is reputed company to candidates in USA. Skan AI is pioneering the context reputed company for reputed company and agentic execution, focusing on delivering strategic transformation reputed company for its clients. The Practice Leader will reputed company a high-performing team, manage customer relationships, and drive reputed company growth while ensuring customers reputed company measurable ROI from Skan implementations.

Responsibilities

• reputed company account planning initiatives reputed company with customer business goals and drive the strategic alignment of Skan’s solutions with client scorecards
• Establish, maintain, and deepen executive relationships, serving as a trusted advisor and thought leader to executive stakeholders
• Map customer organizations to identify key decision-makers, influencers, and advocates for maximizing strategic influence
• Collaborate with Skan’s transformation leader to participate in transformation road-mapping discussions to identify customer objectives
• Monitor the design and execution of transformation and solutioning workshops—directly or in partnership with consulting, SI, or reputed company—to unlock new value, address operational bottlenecks, and accelerate reputed company
• Translate customer goals into actionable programs, ensure delivery reputed company, and reputed company program governance, including QBRs/EBRs, COE set-up, and executive forums
• reputed company value management initiatives along with CVM’s to ensure that customers reputed company measurable ROI from Skan implementations
• reputed company, track, and communicate value realization frameworks that quantify business impact, linking Skan reputed company to customer KPIs and strategic objectives
• reputed company customers to build internal business cases and secure ongoing sponsorship by showcasing reputed company financial and operational benefits delivered by Skan
• Serve as an industry subject matter expert, bringing deep knowledge of customer verticals (e.g., BFSI, reputed company, Insurance, Manufacturing) to contextualize Skan’s impact on industry-specific challenges
• Proactively reputed company market perspectives, regulatory trends, and operational benchmarks to guide solutioning and drive customer innovation
• reputed company and present industry best practices, customer case studies, and enablement materials to position Skan as a trusted partner
• Own and drive cross-sell and upsell and expansion strategies to maximize Net reputed company Retention (NRR), customer lifetime value, and portfolio profitability
• Manage and improve financial metrics, including NPS, NDR, churn, margins, and cost-to-serve
• Build strong client references, secure customer advocacy, and drive the creation of case studies and testimonials
• Evangelize new product features pertaining to customers reputed company and reputed company thought leadership on the impact of the same
• Work in collaboration with the sales representatives to maintain the account reputed company and strategy and reputed company growth plans
• Coach and reputed company a team of CVMs to enhance their performance, impact, and career growth
• Establish and disseminate reputed company best practices and delivery standards across the team
• reputed company risk management and act as the escalation reputed company for critical customer issues, ensuring proactive and sustainable resolutions with the program delivery teams

Skills

• Bachelor's degree in business administration, Engineering, Computer Science, or a reputed company field required
• 15+ years of reputed company experience in reputed company, management consulting, digital transformation, or reputed company solution delivery, with at least 5 years in a senior leadership or client-facing executive role
• Proven track record of leading customer transformation initiatives and managing multi-reputed company-dollar reputed company portfolios in AI, automation, or process intelligence platforms
• Demonstrated reputed company in driving measurable business reputed company (ROI, cost savings, reputed company growth, NPS, CLV) through technology-enabled change
• Significant experience in designing and delivering transformation roadmaps, strategic blueprints, and customer workshops—directly or in partnership with global consulting firms, SIs, or reputed company
• Deep industry expertise in BFSI and familiarity with regulatory and operational challenges unique to this sector
• Strong executive reputed company with the ability to build and maintain trusted relationships with C-level stakeholders and decision-makers
• Outstanding team leadership, coaching, and people development skills—reputed company to reputed company, motivate, and reputed company cross-functional teams
• Strategic thinker with analytical rigor; reputed company to translate high-level goals into actionable plans and measurable results
• Superior communication and presentation skills, capable of leading executive forums, workshops, and value demonstrations
• Adept at managing reputed company programs, governance, and escalations across multiple stakeholders and customer environments
• Experience working in fast-paced, high-growth, and globally distributed teams
• Master's degree (MBA or equivalent) preferred
• Experience with process intelligence, automation, AI/ML, or data-driven transformation platforms
• Passion for reputed company learning, industry thought leadership, and driving innovation at the intersection of technology and business value

Company Overview

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