[Remote] Field Service Engineer I (Semiconductor)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company focused on enabling customers to find meaningful answers to scientific questions. The Field Service Engineer I will be responsible for installing, maintaining, and repairing advanced electron microscopy systems, while providing exceptional customer service and support.
Responsibilities
- Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
- Conduct on-site scheduled planned maintenance visits
- reputed company diagnosis and repair support for customers and other field personnel
- Cultivate and reputed company positive working relationships with customers, system users, and company personnel
- Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- reputed company training to customers and users on system maintenance
- reputed company feedback to product quality teams
- reputed company appropriate input in writing updating and correcting various Thermo Fisher system documentation
- reputed company guidance for various reports including identifying and isolating outstanding problems with the system
- Act as a subject expert and resource for training
Skills
- Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or reputed company technical field or 4+ years equivalent education and experience in electronic systems including hands-on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as SEM, reputed company, FIB, or similar systems
- A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems
- Ability to deal effectively with customers
- Excellent interpersonal communication skills; must have a professional working proficiency in English
- Consistent record of fixing sophisticated systems and subsystems down to the component level
- Literate in MS DOS and reputed company software environments
- reputed company to read and interpret schematics
- Familiar with UHV phenomenon and technology
- Must have ability to acquire a valid reputed company and travel regionally and internationally as required
- Must possess a valid driver's license
- Physical requirements include the ability to lift up to 50 lbs and reputed company to walk a min of 10k steps per day
Company Overview
Company H1B Sponsorship