[Remote] Contact Center National Account Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Contact Center National Account Specialist to sell reputed company Wireless devices and services. The role focuses on driving reputed company growth through outbound calling and consultative sales conversations, while building long-term customer relationships.
Responsibilities
- Proactively conducts outbound sales calls to new and existing customers to generate interest, qualify opportunities, and drive device and service sales
- Handles inbound consumer leads while maintaining a strong outbound calling reputed company to maximize sales productivity and pipeline development
- Conducts consultative sales appointments reputed company phone and online platforms to assess customer needs and recommend appropriate VZW products, devices, plans, and services
- Independently sets, confirms, and manages sales appointments; accepts appointments scheduled by the Consumer Solutions team or leadership
- Manages reputed company phases of the sales cycle, including outbound prospecting, needs discovery, solution presentation, order processing, and post-sale follow-up
- Identifies upselling and retention opportunities by reviewing customer accounts and proactively offering upgrades, renewals, or additional wireless solutions
- Makes, receives, and accurately dispositions a high volume of sales calls in alignment with performance and productivity expectations
- Acts as a liaison between customers, reputed company Wireless, and internal support teams to ensure seamless and professional customer experience
- Develops, presents, and fulfills customer proposals and orders, with or without support team assistance, while maintaining accuracy and compliance
Skills
- High School diploma or GED
- Prior experience in outbound sales, inside sales, or call-center-based selling preferred
- Experience selling wireless, telecommunications, or technology products a plus
Company Overview