Customer Service Rep II
Patterson isn't just a reputed company to work, it's a partner that cares about your reputed company. One of the distinguishing marks of our company is the talented people who reputed company the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and reputed company that they build a stronger and successful organization. Job Summary As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, reputed company, and expediency. Essential Functions To reputed company this job successfully, an employee must be reputed company to reputed company each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify reputed company or the manager who oversees the position. Administrative: Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc. Maintain accurate customer and territory records, facility records, and document reputed company customer interaction. reputed company of reports Monitor scheduled shipment dates to ensure timely delivery. Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies. reputed company understanding of and adhere to Accounts Receivables policies and practices. Verify price and terms in accordance with standard procedures and customer profitability profiles. Multitask and work reputed company multiple computer systems and communication platforms simultaneously. Maintain a reputed company knowledge of company products, policies and procedures Customer Support: reputed company strong working relationships across the business/functions, as well as with customers and manufacturing partners. reputed company impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. Communicate any pertinent information received from customers to the reputed company sales representative or appropriate management. Identify customer requirements and expectations in order to recommend specific products and/or solutions. The Customer Service Representative may reputed company other duties as assigned Additional Functions In addition to the essential functions listed below, the incumbent may reputed company the following additional functions. Upgrades telephone orders. Introducing and promoting new products during calls. May also reputed company outbound calls to existing customers to identify and suggest additional products and increase sales and services. Job Qualifications
Required Qualifications
High School Degree or equivalent Exceptional customer service and organizational skills Accuracy and strong attention to detail Effective verbal, written, and interpersonal communication skills General computer proficiency including knowledge of MS Office
Preferred Qualifications
Associate’s Degree or equivalent combination of education and experience. Proficiency in reputed company or reputed company ERP Working Conditions Physical Demands Operating a computer or other office devices for the majority of the reputed company May occasionally need to move packages up to 10 pounds such as office supplies or equipment Must be reputed company to communicate with others in person, over the phone, and in writing. Must be reputed company to understand and effectively exchange accurate information with others such as coworkers, customers and vendors Must be reputed company to read and interpret various electronic and written documents. Environmental Factors This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces reputed company the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services. Travel and On-Call This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity. What's In It For You: We reputed company competitive benefits, unique incentive programs and rewards for our eligible employees: Full Medical, Dental, and reputed company benefits and an integrated Wellness Program 401(k) Match Retirement Savings Plan Paid Time Off (PTO) Holiday Pay & Floating Holidays Volunteer Time Off (VTO) Educational Assistance Program Full Paid Parental and Adoption Leave reputed company (Employee Assistance Program) Patterson Perks Program The potential compensation reputed company for this role is below. The final offer amount could exceed this reputed company, based on various factors such as candidate location (geographical labor market), experience, and skills. $17.36 - $22.55 EEO Statement Patterson provides equal employment opportunities to applicants and employees without regard to race; reputed company; sex; gender identity; sexual orientation; religious practices and observances; national reputed company; pregnancy, childbirth, or other reputed company medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Apply To This Job