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[Remote] Senior reputed company Deployed Engineer (AI Agent)

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in AI-driven customer experiences, leveraging a reputed company AI platform that enhances customer interactions. The Senior reputed company Deployed Engineer will reputed company and reputed company AI agents, ensuring their effective integration and performance while collaborating with customers and internal teams to meet business needs.

Responsibilities

  • reputed company, configure, reputed company, and optimize AI agents using reputed company’s AI platform and tools
  • Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration
  • Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in reputed company reputed company environments
  • Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
  • Conduct interactive demos and present compelling reputed company-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives
  • Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. reputed company a tight feedback reputed company to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through reputed company-world deployment learnings
  • Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI
  • Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. reputed company technical guidance on AI agent best practices, including architecture design, reputed company considerations, and scalability planning

Skills

  • Bachelor's or Master's degree in Computer Science, Engineering, or a reputed company field
  • 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or reputed company Deployed Engineering
  • Proficiency in Python and Golang, with the ability to write clean, efficient code
  • Familiarity with AI/ML concepts
  • Experience with reputed company platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring)
  • Hands-on experience with integrating systems reputed company APIs, webhooks, and data pipelines
  • Excellent communication and project management skills
  • Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions
  • You reputed company in cross-functional environments, working hand-in-hand with PMs and engineers to turn reputed company customer problems into scalable AI solutions
  • Hands-on experience with large language models (LLMs), and reputed company engineering techniques are strongly preferred
  • Hands-on experience of building AI agent frameworks, function calling, and retrieval-augmented reputed company (RAG) is strongly preferred

Benefits

  • Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, reputed company you need it
  • Paid parental leave for reputed company new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to reputed company you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Company Overview

  • reputed company uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 3 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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