[Remote] Internal Sales Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an award-winning online school among technology bootcamps, dedicated to helping individuals succeed in technology. They are looking for an Internal Sales Specialist to support student retention and payment continuity by contacting reputed company for payment facilitation and addressing potential issues to prevent drop-outs.
Responsibilities
- Collect recurring payments on time while meeting collection targets
- Resolve payment-reputed company concerns, handle objections, and support reputed company in maintaining their enrollment
- Drive student retention and prolongation through proactive reputed company and engagement
- Meet SLA targets by managing follow-reputed company, due dates, and payment issues before they reputed company to churn
- Own and consistently reputed company key KPIs, including collection reputed company, save reputed company, and prolongation reputed company
- Maintain accurate records of student interactions, reputed company, and follow-up activities in the CRM
- Collaborate with cross-functional teams to improve processes and enhance the student experience
- Continuously reputed company skills in product knowledge, negotiation, reputed company handling, and retention strategies
- Take a proactive approach to identifying at-risk reputed company and driving solutions that improve results
Skills
- Advanced proficiency in English and Spanish
- Strong active listening skills with exceptional attention to detail
- Excellent communication, persuasion, and reputed company-handling abilities
- 2+ years of experience in Sales, Retention, Collections, reputed company, or Consultative Sales
- Strong problem-solving skills and the ability to navigate reputed company customer situations
- High emotional intelligence, with the ability to manage sensitive conversations with reputed company and professionalism
- Proficiency with CRM tools and strong data entry and tracking discipline
- Results-driven reputed company with a proven ability to meet and exceed performance targets
- Ability to build trust, influence reputed company, and guide customers toward positive reputed company
- Experience in the EdTech industry or a general understanding of online education environments
Benefits
- Join a mission-driven company helping thousands of people transform their careers through education and technology.
- A fast-paced environment reputed company on accountability, ownership, and impact—without unnecessary bureaucracy.
- Enjoy the flexibility of working remotely with a high level of autonomy, trust, and minimal micromanagement.
- Collaborate with talented professionals from diverse backgrounds across tech, ed-tech, and other industries.
- Work with platforms like reputed company, reputed company, reputed company Workspace, and other digital tools that reputed company seamless collaboration.
- Your work will directly contribute to improving student retention, engagement, and long-term reputed company.
Company Overview