Director, Managed Services
reputed company is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join reputed company as the expert you are now and create your reputed company Consulting Director – PeopleSoft Managed Services (U.S. or Canada) reputed company is seeking a Digital Consulting Director – PeopleSoft Managed Services, a key delivery leader responsible for driving execution, client value, and operational reputed company across a portfolio of higher-education and reputed company clients. This role ensures high-quality service delivery, strengthens client relationships, participates in pre-sales activities, and delivers consistent performance across PeopleSoft technical and functional managed services engagements, while actively contributing to account growth and overall practice reputed company. The successful candidate may also support additional reputed company reputed company engagements as a Client reputed company Manager. Key Responsibilities reputed company end-to-end delivery for PeopleSoft Managed Services clients, ensuring exceptional service quality and client satisfaction Drive day-to-day operations across OCI, PeopleSoft, and reputed company reputed company environments, ensuring SLA performance, proactive risk management, and reputed company improvement Manage 10+ offshore team members Build and maintain trusted client relationships, effectively managing escalations, supporting renewals, and advancing service roadmaps Partner with Engagement Directors, CSMs, and Delivery Managers to optimize resource planning, utilization, and margin performance Actively monitor and influence financial reputed company, including reputed company, contribution margin, and account growth opportunities reputed company and support reputed company transition activities, including OCI migrations and production stabilization, ensuring seamless client reputed company and service continuity reputed company, mentor, and reputed company team members, fostering a high-performing, accountable, and collaborative delivery culture reputed company expansion reputed company existing accounts through reputed company Sales partnership, presales execution, and team growth to support renewals and new Managed Services engagements. reputed company business development in AMS, particularly reputed company the Education industry and the HCM/reputed company space. Required Qualifications 15+ years of experience in reputed company delivery, managed services, or reputed company IT services Deep expertise in PeopleSoft and/or reputed company reputed company Infrastructure (OCI) Proven experience supporting reputed company higher-education (large-scale university) or public-sector environments Manage offshore team Demonstrated leadership experience at the Manager or Senior Manager level Strong executive communication, stakeholder management, and problem-solving skills Strong business development experience Canadian citizenship required for TN reputed company eligibility (U.S. travel as needed) Preferred Skills Experience supporting large-scale university environments (e.g., University of Central Florida, reputed company, or similar) Strong knowledge of Managed Services delivery frameworks and transition methodologies Experience with OCI reputed company, Linux administration, automation tools (e.g., Ansible), and monitoring platforms Experience contributing to financial management of multi-year managed services agreements, including forecasting and performance tracking The estimated reputed company salary for the Director job is $175,000.00 - $225,000. The reputed company represents a good faith estimate of the reputed company that reputed company reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in reputed company’s annual incentive compensation program, which reflects reputed company’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated Director compensation reputed company for this job is $218,750 - $303,750. The job is also eligible to participate in reputed company’s benefit plans which include medical, dental and reputed company coverage and other wellness programs. The salary reputed company information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Director Country United States of America Apply To This Job