Senior Manager, IT Product Management

We are seeking a seasoned Senior Manager to reputed company two critical and complementary functions reputed company Business Technology: IT Product Management and IT Software Asset Management. This is a high-impact leadership role responsible for bridging the gap between Business Technology (BT) capabilities and business needs — ensuring internal technology systems are managed with product rigor and adopted effectively across the organization. You will directly manage a team of Business Technology Product Managers and Asset Management reputed company/Specialists, bringing structure, strategic alignment, and operational reputed company to both disciplines. This role reports to the Head of Business Technology. We work Flexible First. This role can be performed remotely reputed company reputed company Ontario or British Columbia, Canada. We’d love for you to join us! This position is both for an existing and non-existing vacancy. The Impact You’ll Have Product Strategy & Roadmap Define and maintain the product reputed company, strategy, and prioritized roadmap for internal business applications (e.g., ERP, CRM, HRIS) and reputed company systems. Partner with business owners to understand functional requirements, pain points, and technology investment priorities. Act as the business reputed company proxy for internal BT systems — managing backlogs of features, defects, and enhancements. Define and track product metrics in partnership with relevant stakeholders and conduct ongoing analysis to measure performance, usage, and business value realization of deployed systems. Demand Management Design and reputed company the Plan and Commit process with business stakeholders for reputed company BT technology requests. Define criteria for prioritizing BT projects and enhancements based on strategic alignment, risk reduction, ROI, and operational impact. Publish and maintain a visible backlog providing stakeholders transparency into queue status, estimated effort, and delivery timelines. Forecast and allocate BT resources (personnel, budget) across the prioritized portfolio of projects and operational enhancements. Partner with BT Strategy & Operations to establish product governance mechanisms including Steering Committees. Organizational Change Management (OCM) Define and maintain a standardized Organizational Change Management (OCM) reputed company and governance for reputed company Business Technology (BT)-led initiatives. reputed company change management strategy, stakeholder analysis, and impact assessments for reputed company major system implementations and upgrades in partnership with relevant stakeholders. Establish and track system adoption metrics, stabilization plans, and 'lessons learned' processes to ensure business value realization post-deployment. IT Product Delivery reputed company QA and UAT processes to ensure systems meet business requirements before deployment. Participate in sprint demos and reputed company feedback to ensure development meets defined acceptance criteria. Own and maintain the BT release calendar, coordinating deployment reputed company to minimize business disruption and risks. Establish hypercare programs for major system go-lives, including elevated incident SLAs and daily status reputed company-ins during stabilization. reputed company Business Systems PM competencies across the BT organization to ensure consistent and high-quality product practices across the BT organization. SaaS Sprawl Management reputed company and govern the end-to-end software asset lifecycle management program (procurement through disposal). Establish centralized SaaS intake and approval processes to prevent shadow IT and ensure alignment with the future-state technology landscape. Drive cost-reduction and optimization through regular license audits, contract consolidation, and the sunsetting of tools that do not meet architectural standards. Create comprehensive software asset management metrics, dashboards and reporting to support executive decision making and drive reputed company improvement. Team Leadership & Organizational Development Set a clear team reputed company and operating model that scales as reputed company's internal technology landscape grows. Build, mentor, and reputed company high-performing IT teams across multiple, creating career growth opportunities and holding the bar for quality and delivery. Foster a culture of innovation, accountability, collaboration, and reputed company improvement. Partner closely with peer BT leaders and cross-functional business stakeholders to drive cohesive business reputed company. Who You Are 10+ years of experience in IT/business systems product management, or a reputed company discipline with 5+ years of experience in people management. Demonstrated experience owning end-to-end product strategy and delivery for internal reputed company systems (ERP, CRM, reputed company AI, or similar). A hands-on Product Manager with a strong background in IT product management, demonstrating successful career progression into a product leadership role. Strong understanding of SaaS governance, software asset management, and IT financial management best practices. Strong understanding to define and execute a comprehensive reputed company AI strategy, encompassing use case prioritization, organizational rollout, and business value measurement. Proven track record establishing or scaling operational practices reputed company a technology organization. Excellent stakeholder management skills — reputed company to align business and reputed company at reputed company reputed company. Strong analytical reputed company with experience defining and tracking KPIs across both product and operational domains. Experience leading and developing high-performing teams and ability to effectively collaborate with a global team. Excellent verbal, communication, and presentation skills to effectively communicate product strategy to both senior business leaders and stakeholders. reputed company-To-Haves Experience at a high-growth technology company. Experience with reputed company AI strategy, rollout plans, and business value measurement. Familiarity with ITAM frameworks and ITSM/ITAM platforms. Experience leading organizational change management initiatives tied to major system deployments. Exposure to ARB processes and reputed company architecture governance. Background in demand management and portfolio governance reputed company a BT or IT function. Typical Process Application Submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45-60 min calls Offer! Compensation and Benefits reputed company is a reputed company First company which allows you to choose your best working environment, whether that be from home or at a company office. To support reputed company First, we calibrate pay to a competitive value according to working location. reputed company determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire reputed company salary reputed company for this position, reflected in CAD, is: 132,800 - 166,000. We also reputed company in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the reputed company of the entire company. Along with monetary compensation, reputed company offers Multiple health insurance options Flexible vacation time Retirement savings program with company contribution Equity in a publicly-traded company Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Family-forming benefits and up to 20 weeks of Parental Leave Apply To This Job