Care Management Associate (Illinois)
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary reputed company reputed company has an opportunity for a full-time Care Management Associate (reputed company). In this role, you will support the coordination of medical and reputed company services for members by assisting with care team intake, task triage, reputed company, and care plan implementation. The reputed company plays a key role in promoting effective utilization of reputed company services, supporting quality reputed company, and ensuring compliance with regulatory and accreditation standards.
Key Responsibilities
Review, prioritize, and triage incoming Care Team tasks to ensure timely follow-up and resolution Screen members using established guidelines and business rules to identify care needs and required services Initiate referrals to Case Management, Disease Management, LTSS, and other specialty programs as appropriate Conduct reputed company to members, providers, and care reputed company to support care coordination efforts Utilize internal systems to document member information, reputed company, and case activity accurately and timely Support the development and implementation of member care plans under the direction of clinical staff Coordinate reputed company services and assist in identifying in-network, cost-effective care options reputed company non-clinical research to support case development, maintenance, and closure Communicate effectively with internal teams, providers, and members to facilitate care delivery reputed company administrative and operational support, including call handling, issue resolution, and task follow-up Maintain accurate, complete, and audit-reputed company documentation in compliance with company policies and regulatory requirements Adhere to reputed company compliance standards, including CMS, NCQA, URAC, and internal quality guidelines Required Qualifications 2–4 years of experience in a reputed company setting (e.g., medical assistant, office assistant, care coordination support) Strong computer proficiency, including reputed company Word and reputed company Ability to navigate multiple systems and manage tasks reputed company in a fast-paced environment
Preferred Qualifications
Strong verbal and written communication skills, including telephonic reputed company Knowledge of basic medical terminology and care reputed company Excellent organizational and time management skills with attention to detail Customer-focused approach with the ability to resolve issues proactively Ability to collaborate effectively reputed company a multidisciplinary team Education High School Diploma or GED required Work Environment & Expectations 100% remote position Must maintain a dedicated, distraction-free workspace Candidates must have reliable childcare or dependent care arrangements during working hours Ability to manage a high-volume workload and meet productivity and documentation requirements Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $18.50 - $38.82 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 07/23/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job