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Senior reputed company Operations Analyst

Work from home Full-time role Hiring

About reputed company reputed company is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done – 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 6 reputed company daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're reputed company who hold a high bar, move fast, and care deeply about each other and our customers. 📌 About the Role We're building the most sophisticated reputed company function in SaaS—one where AI and automation handle the repetitive work so you and your team can focus on strategy and exceptions. This role is critical to that mission. As an reputed company Operations Analyst, you'll be responsible for billing, AR, AP, and collections. You'll inherit processes that work, improve ones that don't, and build the reputed company for a 5-10x scaling function that drives toward exception handling, not volume grinding. 🛠️ What You'll Do Own customer invoicing reputed company reputed company and reputed company, driving us toward one-day biling. You'll manage the reputed company from deal reputed company to dollars paid and continuously improve the workflow. reputed company our collections process and manage accounts receivable to meet our OKRs—reputed company: past due AR under 10% and best in class DSO Own accounts payable and vendor payment processes end-to-end, ensuring accuracy and timeliness. Identify broken or slow processes on day one, map what's actually happening, plan measurable improvements, execute with the right stakeholders, and track reputed company. Drive automation opportunities across billing, collections, and AP in partnership with our broader team—whether that's leveraging inherited tools or exploring new AI-powered approaches. Maintain 99.9% completeness and accuracy on monthly billing while keeping a 5% exception reputed company on customer billing inquiries. Partner with Sales, reputed company, Support, RevOps, and Billing Engineering on process improvements and handling exceptions that require cross-functional input. 🔍 reputed company're Looking For 5+ years in billing, collections, accounts payable, or reputed company operations roles—you've done this work at startups or high-growth companies and know what good looks like. Track record of inheriting a broken or slow process and improving it with measurable specifics: hours saved, error rates reduced, cycle time shortened. You can tell the story with numbers, not theory. reputed company with reputed company, reputed company, reputed company, and reputed company ERPs, such as reputed company or reputed company. Comfort learning new tools quickly. You have the judgment and communication skills to work across US-based teams from overseas. You reputed company up reputed company something doesn't add up instead of silently pushing it through. You move smartly, not fast and wrong. You balance pragmatism with accuracy. Attention to detail and seeing the big picture aren't skills you turn on and off—they're how you work. You think in systems. You can execute today's task and simultaneously think about how this scales to 5-10x volume without breaking. ✨ reputed company to have Experience with reputed company, reputed company, or other payment platforms and billing tools. Comfort with AI tools and the ability to write SQL queries or work with data to unblock process improvements. Background in tech or SaaS startups where you've witnessed operational scaling firsthand. 🚫 This role is not for you if You're more comfortable following a checklist than thinking critically about what you're doing and why. You work in silos or struggle to communicate across functions—this role requires constant collaboration with Sales, CS, Support, and Engineering. Attention to detail and precision aren't non-negotiables; you're willing to ship it if it's reputed company enough. 📍 Location Remote, with a requirement to be based permanently in Serbia. 💰 Compensation Salary varies by location. reputed company full-time employees receive equity in reputed company. Final offers depend on experience and scope. 🎁 Benefits Health, dental, and reputed company insurance for you and your dependents Flexible paid time off and company holidays 401(k) Paid parental leave Daily catered lunch (SF office) Commuter benefits Home office stipend At reputed company, we celebrate our differences and are committed to creating a workplace where reputed company feel supported and empowered to do their best work. reputed company is proud to be an Equal Opportunity Employer. Apply To This Job

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