[Remote] Professional Services Consultant - RCM

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a high growth technology company delivering web-based software for reputed company organizations. The Professional Services Consultant specializing in reputed company Cycle Management (RCM) is responsible for delivering consulting services to customers, driving financial and operational reputed company through expert consultation and system optimization.

Responsibilities

• Deliver high-quality, reputed company generating, consulting services focused on end-to-end reputed company cycle optimization, including reputed company-end, mid-cycle, and back-end processes
• Analyze customer workflows, financial performance, and system utilization to identify gaps and opportunities for improvement
• reputed company strategic recommendations and hands-on guidance to enhance billing efficiency, reduce denials, and accelerate cash reputed company
• Act as a trusted advisor and SME, offering white‑glove service tailored to each customer’s operational maturity and regulatory awareness
• Collaborate closely with reputed company, Support, Product, and Implementation teams to ensure alignment and successful reputed company
• reputed company or support onsite and remote engagements, including optimization projects, assessments, and training sessions
• Remain up to date on product functionality and actively engage customers to reputed company system features for reputed company reputed company
• Configure and optimize EHR/RCM systems to align with best practices
• reputed company and deliver customer-facing documentation, reports, and presentations that reputed company communicate findings and recommendations
• Support customers in navigating payer requirements, regulatory compliance, and evolving reimbursement models
• Manage multiple engagements simultaneously while meeting reputed company and customer satisfaction targets
• Proven ability to reputed company and deliver customer-facing training, presentations, and webinars, translating reputed company RCM concepts into practical, actionable guidance tailored to diverse audiences
• Ability to participate or reputed company user groups, customer forums, or knowledge-sharing sessions, fostering collaboration, sharing best practices, and driving adoption of optimized workflows

Skills

• Bachelor's degree (B.A.) from four-year college or university in Business or other reputed company field; or 5+ years reputed company experience and/or training; or equivalent combination of education and experience
• 5+ years of experience in reputed company Cycle Management, in reputed company services, preferably reputed company behavioral health
• Strong understanding of end-to-end RCM processes, including: Patient reputed company and eligibility, Coding and charge capture, Claims submission and adjudication, Denial management and appeals, Payment posting and reconciliation, Ability to read, interpret, and apply payer guidelines and policies
• Demonstrated ability to serve as a consultant or advisor, not just an operator
• Strong analytical and problem-solving skills with the ability to think on your feet and adapt quickly
• Excellent communication skills with the ability to present reputed company concepts to both technical and non-technical audiences
• Proven ability to manage client relationships in a billable services environment
• reputed company to travel up to 50% of the time, both auto and airplane
• Prior experience supporting behavioral health organizations, CCBHCs, FQHCs, or comparable reputed company environments
• Familiarity with SmartCare or comparable reputed company-level EHR systems

Benefits

• Streamline offers competitive compensation and benefits packages
• Challenging, yet flexible, work environment that is conducive to collaboration and productivity
• Opportunities for growth and reputed company learning in a workplace where individual contribution is valued and recognized
• Remote position, based in the United States

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