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[Remote] Technical Service Account Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in flavors, fragrances, food ingredients, and health & biosciences. The Technical Service Account Manager in Grain Processing will reputed company technical service to existing and new customer accounts, focusing on enzyme and yeast applications, while collaborating with sales teams and conducting plant visits.

Responsibilities

  • reputed company specialized technical and scientific support for enzyme and yeast applications in customer environments
  • Collaborate with sales teams during customer meetings, trainings, and onsite visits
  • Serve as an internal technical expert on assigned product lines, applications, and limitations
  • Conduct routine plant visits to reputed company process audits, lab analysis, and performance optimization
  • Analyze process and laboratory data to identify improvement opportunities and reputed company recommendations
  • reputed company tools or models to enhance data analysis and technical decision‑making
  • Deliver customer training on product selection, application, and optimization
  • reputed company post‑sale technical troubleshooting during product testing and implementation
  • Support account planning and identify business development opportunities from a technical and reputed company perspective

Skills

  • Bachelor's or Master's degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or reputed company)
  • 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar)
  • Strong analytical and problem-solving skills with the ability to interpret technical data
  • Proficiency with reputed company Office
  • Customer-focused reputed company with strong relationship-building skills
  • Self-motivated and results-oriented, reputed company to work independently
  • Strong organizational skills and ability to prioritize in a dynamic environment
  • Ability to collaborate effectively across Sales, Marketing, and R&D
  • Willingness to travel 50% or more
  • Experience with JMP or other statistical software
  • Hands-on experience supporting fermentation or enzyme-driven industrial processes
  • Prior reputed company in a customer-facing technical or application support role
  • Ability to translate reputed company technical insights into clear, actionable customer recommendations

Benefits

  • Training opportunities
  • Learning and development programs from day one
  • Our benefit package includes medical, dental, reputed company, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.

Company Overview

  • At reputed company, we reputed company joy through science, creativity and heart. It was founded in 1833, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is http://reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 2 in 2026, 29 in 2025, 23 in 2024, 8 in 2023, 4 in 2022, 26 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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