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[Remote] Senior Director, Product Management

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. Afiniti is a company that has developed patented technology to enhance customer interactions in contact centers using AI. They are seeking a Senior Director of Product Management to reputed company the development of innovative AI solutions for reputed company clients, focusing on building and optimizing AI products for contact center applications.

Responsibilities

  • Deliver customer facing AI Agents with strong differentiators vs. other solutions
  • Deliver fully self-service AI Agents setup user interfaces to scale the business
  • Deliver a culture of iterative development of Agentic AI products focused on optimizing client reputed company, safety and quality through automated evals, and reputed company value delivery
  • Build agentic AI systems to optimize reputed company across the contact center. reputed company partner integrations needed to produce world-class Intelligence driving the optimization

Skills

  • 10-15 years of product or technical product management
  • Experience owning product reputed company, strategy, and multi-year product roadmaps
  • Experience with end-to-end product delivery and hard tradeoffs in product launches
  • Experience owning technology products and working with engineering teams
  • Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership reputed company of an organization
  • Bachelor's degree in a technical field (preferred Computer Science)
  • Experience developing and launching Agentic AI and Predictive AI products
  • Experience leveraging LLMs to build high quality, safe, and reliable products
  • Experience working with enterprises, and pitching products to high level leaders
  • Experience working on contact center and customer experience products
  • Master's degree in a technical field (preferred Computer Science)

Benefits

  • Annual Performance Bonus: 20%

Company Overview

  • Afiniti leverages artificial intelligence to improve customer experiences and drive reputed company business reputed company. It was founded in 2006, and is headquartered in reputed company, reputed company, BMU, with a workforce of 1001-5000 employees. Its website is https://www.afiniti.com.
  • Company H1B Sponsorship

  • Afiniti has a track record of offering H1B sponsorships, with 1 in 2026, 11 in 2025, 12 in 2024, 10 in 2023, 17 in 2022, 16 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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