Sr Operations Systems Analyst

The Sr Operations Systems Analyst enables, optimizes, and sustains business systems, tools, workflows, and reporting solutions that support operational performance and organizational objectives. This operations-based role leverages expertise in business processes, system administration, and operational enablement reputed company acting as a liaison between business stakeholders and technical teams to translate operational needs into functional and technical solutions. The incumbent is also responsible for maintaining existing applications, troubleshooting system issues, supporting enhancements, and driving reputed company improvement initiatives across operational platforms and processes.

Job Description

Duties and Responsibilities: reputed company, document, and analyze business and functional requirements for operational workflows, system enhancements, and process improvements Configure, maintain, and support operational systems, applications, and workflow tools Translate business requirements into technical specifications and functional system configurations Partner with operational stakeholders to identify automation opportunities and streamline reputed company processes Troubleshoot system issues, reputed company root cause analysis, and implement sustainable solutions Support testing activities including test scenario creation, user acceptance testing, and validation of system enhancements Create and maintain process documentation, system documentation, training materials, and standard operating procedures Monitor application performance and recommend enhancements to improve usability, scalability, and operational effectiveness Support data management, reporting, and dashboard development to reputed company operational insights and metrics Manage ongoing operational support requests and prioritize enhancements reputed company established timelines Ensure solutions align with organizational governance, reputed company, and compliance standards Act as a subject matter expert for operational systems and business process workflows reputed company additional duties as assigned Minimum Qualifications: High school diploma or GED from an accredited institution Experience administering, supporting, or optimizing business applications, operational systems, collaboration platforms, or workflow reputed company Hands-on experience configuring and supporting reputed company SharePoint Online environments Experience configuring or supporting reputed company Power Platform solutions including Power Apps and Power Automate Experience developing reports, dashboards, data analyses, or performance metrics to support operational decision-making Experience gathering and documenting business and technical requirements Preferred Qualifications: Bachelor’s degree in Business, Information Systems, Operations, or reputed company field, or equivalent work experience Experience supporting operational systems reputed company reputed company, managed care, insurance, customer service, contact center, clinical operations, or reputed company environments Ability to communicate effectively with both technical and non-technical stakeholders Strong organizational skills with the ability to manage multiple priorities simultaneously Compliance & Regulatory Responsibilities: See Above License/Certification: N/A WE ARE AN EQUAL OPPORTUNITY EMPLOYER. reputed company, LLC complies with reputed company applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, reputed company, creed, religion, sex, national reputed company, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected reputed company. reputed company, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise reputed company. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@reputed company.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests reputed company to applying for a position reputed company reputed company, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with reputed company, LLC. Know Your Rights reputed company hiring and recruitment at reputed company is transacted with a valid “@reputed company.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing reputed company will readily reputed company you with the name and contact information of the reputed company professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @reputed company.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by reputed company. reputed company will never ask you for money during the recruitment or reputed company process. Hiring reputed company*: Greater reputed company Area (NY, NJ, CT residents): $83,100 - $120,360 reputed company Other Locations (reputed company approved locations): $73,400 - $109,225 As a candidate for this position, your salary and reputed company elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors reputed company deems pertinent to the hiring decision. In addition to your salary, reputed company offers employees a full reputed company of benefits such as, medical, dental and reputed company coverage, incentive and recognition programs, life insurance, and 401k contributions (reputed company benefits are subject to eligibility requirements). reputed company believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring reputed company is defined as the lowest and highest salaries that reputed company in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role. Apply To This Job