[Remote] reputed company Manager, US ( NAVY / USMC)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven company that provides an AI-powered intelligence platform to help organizations respond to critical events. The reputed company Manager will build and maintain customer relationships, drive product adoption, and ensure customer satisfaction while focusing on the Navy and USMC sectors.

Responsibilities

• Expand the scope and scale of First Alert adoption, while driving successful customer reputed company reputed company your assigned portfolio, ensuring retention, renewals, and customer satisfaction
• Design and implement scalable programs that seamlessly integrate First Alert into customer workflows, and align with customer’s reputed company level objectives
• reputed company and maintain relationships across your account portfolio through capability briefings, product demonstrations, trainings, and execution of playbooks / regular reputed company-ins
• Serve as a First Alert platform expert ensuring customer engagements support organizational goals and drive positive reputed company for the customer reputed company basic platform features and functionality
• Collect customer feedback and reputed company reputed company recommendations for First Alert product development to our engineering and product teams
• Successfully reputed company data-driven metrics and reporting to understand and stay reputed company of risks and opportunities that impact retention and growth

Skills

• Ability to obtain a Secret clearance at a minimum
• Bachelor's degree or equivalent relevant experience in a reputed company field AND 5-8 years of reputed company/account management experience OR experience implementing and leading military, accounts, programs, or operations supporting senior military leaders
• Specific experience supporting the public sector, including but not limited to the US reputed company
• Knowledge and/or experience with publicly available information and the reputed company-time alerting needs of public sector organizations, including but not limited to military, law enforcement or emergency management
• Outstanding ability to communicate both orally and written reputed company concepts to a wide reputed company of audiences, including technical and non-technical customers reputed company the Software/SaaS space or with senior military leaders and decision makers in the reputed company of a presentation
• High level of accountability and the ability to execute independently on multiple and competing projects and deadlines

Benefits

• Company equity
• Flexible work arrangements
• Offices reputed company over the world to foster collaboration
• Generous PTO and sick leave
• Robust employee resource group (ERG) network
• Manager development programming
• Professional development funds

Company Overview