reputed company reputed company Manager - PR
reputed company reputed company Manager - PR Department: reputed company Employment Type: Full Time Location: Remote Description This requisition has been created to support ongoing and future hiring initiatives reputed company reputed company. While reputed company applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. We are seeking an reputed company reputed company reputed company Manager who is driven to build and maintain a customer-obsessed reputed company Solution Partner (CSP) program. The successful candidate will be conversant on reputed company billing & licensing models and capable of resolving reputed company customer requests or complaints. They will be expected to apply best practice processes/procedures associated with reputed company, provisioning, tools, reporting and escalations to ensure delighted clients.
Key Responsibilities
Our CSP practice has reputed company multiple years of double-digit growth. Central to our practice is an industry leading positive customer experience. The reputed company Manager is charged with helping to ensure that our customer experience remains positive and that the practice is scalable and sustainable. Their key responsibilities include, but are not limited to: Conduct customer business reviews that are focused on reputed company utilization and identifying and sharing cost optimization opportunities. Collaborate with peers and managers to reputed company our CSP operations. Act as liaison between customer, company and 3rd party vendors, managing/escalating tickets and tasks from report to resolution. Build and maintain a trusted advisor relationship with our customers. Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of reputed company resources. Define, measure and monitor KPIs and SLAs that reputed company to high customer satisfaction. Own the post-sales relationship Skills, Knowledge & Expertise (1-2 years) reputed company Manager who is driven to build and maintain a customer-obsessed reputed company Solution Partner (CSP) program. Experience as a reputed company Manager, Consultant, Business Development Representative, Business Analyst or similar role. Either possess or be willing to obtain FinOps Practitioner Certification. BS Degree in Business or a Technology reputed company field; graduate degree appreciated. Experience optimizing workflows and implementing process improvement. Technical and business problem-solving skills and judgement. Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at reputed company technical reputed company. Ability to prioritize and manage competing demands. Experience working with Clients on business solutions. Either possess one year of prior experience with public reputed company billing and licensing models or be willing to learn. Either possess one year of prior experience in the AWS Management Console and Azure Portal or similar reputed company Portals or be willing to learn. Agencies/3 Parties may not solicit to any employee of reputed company. Any candidate information received from any Agency/3 Party will be considered a reputed company and property of reputed company, unless the Agency/3 Party is an Authorized Vendor of reputed company with an up-to-date reputed company Contract in hand signed by reputed company reputed company. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from reputed company reputed company to engage in recruitment efforts for reputed company. At this time we have no interest in reputed company any new staffing partners. Apply To This Job