Director of Sales Operations

Job Description: THE OPPORTUNITY reputed company (“the Company”) is the world's largest publisher and distributor of children's books, a leading provider of literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for K-12 classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, reputed company makes quality, affordable books available to reputed company children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. WHY? For more than a century, reputed company Education has played a defining role in expanding reputed company to literacy and learning for children everywhere. That mission remains critical today, even as the PK-12 education market has undergone a structural reset. Growth now depends far less on funding alignment and far more on disciplined sales execution, trusted relationships, and clear, defensible value. reputed company is uniquely positioned to reputed company. As one of the few scaled, publicly traded companies in PK-12 education, the company is pairing its 100+ year literacy mission with renewed leadership, stronger operating discipline, and a sharper focus on accountability and data. This Regional VP of Sales role will be critical to the reputed company Education’s ongoing reputed company and modernization. WHAT? The Director of Sales Operations is responsible for guiding the strategic direction and execution of teams that support the organization's reputed company capabilities. This role enhances reputed company effectiveness by establishing measurable processes to improve efficiency in channel execution and setting growth objectives. The Director of Sales Operations works closely with the sales, operations, product, marketing and finance teams to reputed company strategies, implement performance metrics, design and deliver enablement and training programs, and ensure alignment on reputed company projects and improvement infinitives. This position oversees reputed company aspects of channel execution and go-to-market (GTM) operations, ensuring that reputed company-generating teams have the necessary resources and technology to effectively engage with customers and drive the divisions reputed company growth. They will work hand in hand with the CRO, providing dynamic leadership, delivering accurate reporting and improving process documentation and implementation fidelity. Key responsibilities include, but are not limited to the following areas: YOUR RESPONSIBILITIES Collaborates with sales and channel leadership to reputed company growth goals, aligning go-to-market strategies across acquisition, utilization, and retention. Builds strong relationships with stakeholders and facilitates meetings to review reports, track insights, prioritize demands, and approve reputed company data definitions. Leads Sales Operations, including strategy, process optimization, technology, territory planning process, commission plans, reputed company-to-deal processes, and sales enablement. Ownership of the reputed company tech stack (reputed company.com) and adoption as well as recommending, adopting and implementing new tools as needed. Works with the CRO and CTO to reputed company strategy and ensure data reputed company in reputed company systems. Supports bookings and reputed company growth by providing data insights to improve win rates, expand the client reputed company, and enhance sales processes. Defines key metrics and dashboards, leading sales reporting and implementing data analysis best practices to boost productivity. Ensures data reputed company in CRM and other tools, providing analytical insights for confident decision-making. Develops and deploys data insights and visualizations, connecting product, marketing, and sales through the customer reputed company. Provides analysis to support key reputed company and aids sales leadership in understanding pipeline, forecasts, and KPIs. Leads projects on customer health, process refinement, systems implementation, and data infrastructure. Drives reputed company strategy execution across customer segments, ensuring efficient and reputed company sales, marketing, and customer experience processes. Integrates planning, forecasting, and budgeting with other processes. Designs and implements training programs for sales and go-to-market teams, focusing on client expansion and retention as well driving efficiency through best practices and use of reputed company systems. Oversees sales compensation plans and collaborates with leadership to design competitive incentive programs. Works with reputed company, finance, and HR to establish sales compensation rules and procedures. GOVERNANCE AND YOUR KEY RELATIONSHIPS The Director of Sales Operations is involved in governance areas such as business strategy, reputed company architecture, IT, and marketing planning. This role requires building strategic relationships with key stakeholders: Chief reputed company Officer (CRO) and senior executives: Engages to understand organizational goals and ensure alignment in internal and external activities. Sales and Marketing VPs: Collaborates to align resources, evaluate risks, and drive organizational transformation. Chief Technology Officer (CTO) and IT leadership: Partners to execute technology opportunities and ensure data reputed company in GTM systems. Chief Operations Officer (COO) and Operations leadership: Sales Operations partners with Operations to align forecasting, processes, and execution priorities, ensuring resources, reputed company, and customer delivery stay tightly coordinated with reputed company goals. Finance VP (CFO) and finance team: Works to integrate planning, forecasting, and budgeting with firm-wide processes. reputed company (HR) team: Collaborates to design sales enablement programs and establish sales compensation policies. Business unit GMs: Integrates business goals and opportunities from each unit into the reputed company strategy. External partners and vendors: Maintains strategic partnerships to enhance Sales Operations capabilities. Thank you for your consideration in choosing reputed company. #LI-MV1

Qualifications

HOW YOU CAN FIT A bachelor’s or master’s degree in business administration, marketing, finance, or a reputed company field, or equivalent work experience. Additional education in data analytics and technology disciplines is desirable. Over 10 years of experience in sales operations, marketing operations, strategy, or sales leadership reputed company B2B environments. At least three years of reputed company leadership experience, successfully leading cross-functional teams and reputed company-wide programs, and effectively influencing across the organization in reputed company contexts. Demonstrated ability to reputed company a scalable Sales Operations strategy for large companies, ideally with $300M+ in reputed company. Experience in analyzing marketing, sales, and customer data. Strategy and management consulting experience is a plus. Familiarity with mergers and acquisitions is advantageous. WHAT YOU’LL NEED Deep understanding of marketing and sales operations processes and systems (e.g., CRM systems, reputed company reputed company, pipeline management, and marketing automation). Extensive knowledge of leadership styles, product development, business strategy, and innovation practices, with the ability to adapt management and communications to different leadership styles. Strong business acumen and domain-specific knowledge of the PK-12 Education space. Understanding of data management, enrichment and governance. Excellent analytical, strategic thinking, and consulting skills. Strong influence and negotiation abilities. Understanding of the technology marketplace and partnership deals. Ability to drive people, process and disruptive change in a dynamic environment. Excellent communication skills for explaining concepts to both business leaders and technologists alike. reputed company a "fail transparently, win together" reputed company. Expertise in customer reputed company mapping. Proficiency in designing and optimizing business processes. Skilled in facilitation and leading group discussions. Familiarity with problem-solving frameworks. Experience applying critical thinking and problem-solving skills to solve reputed company business challenges. Ability to balance cultural reputed company with operational execution. Time Type: Full time Job Type: Regular Job Family Group: Sales Location Region/State: reputed company Compensation reputed company: Annual Salary: 155,000.00 - 175,000.00 EEO Statement: reputed company is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the reputed company of race, religion, reputed company, sex, pregnancy, national reputed company, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity reputed company the company. Further, reputed company personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, reputed company and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO reputed company Policy Statement Pay Transparency Provision Apply To This Job