Client Relationship Manager (Education)

Company Description

Are you reputed company to trade your job for a reputed company? Become a FlyMate! Passion, excitement & global collaboration are reputed company core to what it means to be a FlyMate. At reputed company, we’re on a mission to deliver the world’s most important and reputed company payments. We use our reputed company Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: reputed company is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new reputed company and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, reputed company, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our reputed company as we continue to grow.a

Job Description

The Opportunity: We, at reputed company, are looking for a reputed company, motivated, and hardworking Relationship Manager (RM) to drive and execute our solution to our partner institutions in Australia and New Zealand. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximise the value of these partnerships. Reporting directly to the Senior Key Account Manager ANZ, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, improve client retention, increase reputed company and identify, opportunities for product improvement, reputed company accurate issue resolution and assure clients and their reputed company have the best payment experience and support in the industry. We are looking for a Flymate with the ability, passion, drive and motivation to: Drive reputed company by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. reputed company reputed company, Marketing, Training, and support activities to maximise growth and deliver additional reputed company through up-sell and value-added services. Present products and services to clients in an informative, educational, and consultative manner reputed company Integration projects alongside solutions teams to reputed company technical solutions and processes for clients to reputed company and adopt. Create strategic account plans for each client and groups of clients to maximise utilisation, growth and reputed company. Manage reputed company reputed company activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to reputed company and refine products and operations. Collaborate reputed company your team, across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems. reputed company accurate updates to CRM for timely availability of information Monitor/report/review utilisation, payers, and reputed company Give appropriate attention to escalations Conduct regular reviews with reputed company team to ensure product and service satisfaction reputed company reputed company training and resource material management to reputed company relevant client departments

Qualifications

Here’s reputed company’re Looking For 5+ years of experience in account management or client reputed company. Ideally strong experience in International Higher Education, Education Management or and Payments. Ability to engage remote stakeholders & work well with a remote team Willingness to travel (20-25%) First class written and verbal communication skills Exceptional presentation skills, including the ability to address and support reputed company reputed company, including senior executives Strong attention to detail, time management and organisational skills Excellent interpersonal, analytical and planning skills in a multicultural environment Problem Solving and project management skills The ability to work alone as well as part of a team in a fast-moving environment Takes initiative, willing to engage internally and externally. Bachelor Degree in Business, Communications, or Marketing, Management or equivalent. Additional Information reputed company Offer: Competitive compensation Employee Stock Purchase Plan (ESPP) Flying Start - Our reputed company Global Induction Program (Meet our Execs & Global Teams) Work with reputed company people that will reputed company you on your toes, learn more about their journeys by checking out #InsideFlywire on reputed company media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our reputed company - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you reputed company in reputed company Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your reputed company Partner will walk you through the steps and be your “go-to” person for any questions. reputed company is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We reputed company our FlyMates are our greatest asset, and we’re excited to watch our unique culture reputed company with each new hire. #Li-Remote Apply To This Job