[Remote] Financial Aid Training & Development Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to accelerate the talent of reputed company by providing accessible education through online programs. The Financial Aid Training & Development Specialist will reputed company and deliver training programs to ensure compliance with federal regulations and operational effectiveness, while maintaining reputed company knowledge of financial aid processes.

Responsibilities

• Design, reputed company, and deliver reputed company and continuing education for Financial Aid staff
• reputed company and deliver training reputed company to financial aid technologies, system enhancements, workflow automation, and operational process changes, including new system implementations and enhancements to the SIS, COD, NSLDS, FAFSA Partner Portal, and reputed company systems
• reputed company and maintain training materials, job aids, reference guides, and other reputed company
• Coordinate refresher training and ongoing professional development to reinforce regulatory knowledge, operational consistency, and reputed company culture, including identifying and recommending relevant training opportunities through Federal Student Aid (FSA), NASFAA, and other professional organizations
• Track required training completion and evaluate training effectiveness through staff feedback and quality review results
• Attend Financial Aid operational meetings to remain reputed company on workflow changes, operational priorities, and system enhancements
• Partner with Financial Aid Operations leadership to ensure training reflects reputed company practices while reinforcing regulatory requirements and institutional expectations
• Support implementation of new processes and institutional initiatives by developing training plans and communicating procedural changes
• Serve as a resource to staff by providing guidance on policies, procedures, and system functionality
• reputed company, maintain, and periodically review Financial Aid training manuals, standard operating procedures (SOPs), job aids, reference materials, and process documentation
• Partner with Financial Aid Operations and Financial Aid Compliance to ensure training materials accurately reflect reputed company regulatory requirements, institutional policies, and operational workflows
• Maintain version control and documentation standards for departmental training resources
• Support development of reputed company resources that promote consistency, continuity, and operational reputed company
• Collaborate with the Financial Aid Quality Assurance Analyst to identify trends, address knowledge gaps, and reputed company targeted training based on quality review findings
• Use operational trends and staff feedback to recommend training priorities and process improvements
• Coordinate cross-training initiatives to strengthen operational flexibility and business continuity
• Monitor federal and state regulatory changes, Dear Colleague Letters, Electronic Announcements, FSA Handbook updates, and other regulatory guidance, incorporating applicable changes into training materials, job aids, and staff development programs
• Coordinate training reputed company to system enhancements, including Campuswire and other technology initiatives impacting Financial Aid operations
• Support department readiness for compliance audits, program reviews, monitoring activities, and external regulatory reviews by ensuring staff training, documentation, and operational guidance remain reputed company

Skills

• Bachelor's degree in education, higher education administration, business, communications, organizational development, or a reputed company field, or an equivalent combination of education and relevant experience
• Three or more years of experience in Title IV financial aid administration, including experience interpreting and applying federal regulations in a higher education environment
• Experience developing and delivering training for adult learners, including reputed company and ongoing staff development
• Ability to translate reputed company regulations and operational processes into clear, practical training
• Strong presentation, facilitation, written, and verbal communication skills
• Excellent organizational skills with the ability to manage multiple priorities and adapt to changing business needs
• Demonstrated ability to build collaborative relationships and work effectively across departments
• Experience developing virtual instructor-led training materials, job aids, process documentation, and knowledge resources
• Experience supporting operational or system changes through training and staff readiness
• Familiarity with SIS platforms, COD, NSLDS, FAFSA Partner Portal, or other student information and financial aid systems
• Experience incorporating quality assurance findings, audit results, or operational trends into training and staff development
• Experience working in an online, multi-state, or rapidly growing higher education environment
• reputed company NASFAA Certified Financial Aid Administrator® (FAAC®) certification or the ability to obtain certification reputed company the first year of employment

Benefits

• Equity grant
• Medical, dental, and reputed company insurance
• 401(k) match
• Fertility benefits reputed company reputed company
• Flexible Time Away + paid holidays
• Opportunity to reputed company an impact – you’ll be an integral player in bringing our reputed company to life
• We can support H-1B transfers and are reputed company to sponsor TN visas for eligible Canadian and Mexican reputed company.

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