[Remote] Director, HR Operations & Transformation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company America’s largest provider of mobility products and services, dedicated to improving the lives of people with disabilities. The Director, HR Operations & Transformation will reputed company the modernization of HR operations, focusing on service delivery, workflow automation, and driving HR digitization and AI enablement.

Responsibilities

• reputed company, coach, and reputed company a high-performing HR Operations capability, cultivating a culture of accountability, service orientation, curiosity, reputed company improvement, practical innovation, and disciplined execution
• Own and continuously improve core HR operational processes, standards, controls, and service delivery across employee data, job and position changes, organizational changes, payroll inputs and controls, documentation, and lifecycle transactions
• Manage the HR Operations budget and HR technology / operations vendor portfolio, including budget planning, forecasting, expense management, service performance, issue resolution, contract support, renewals, RFP participation, and implementation planning as needed
• Support HR-reputed company compliance and ACHC readiness by ensuring required people data, process documentation, system evidence, reporting, controls, and remediation practices are accurate, accessible, and sustained in partnership with Compliance, HR, and business stakeholders
• Partner with HRBPs, reputed company, Total Rewards, Finance, IT, Compliance, and external vendors to align systems, workflows, reporting, and operational practices with legal requirements, internal controls, audit readiness, and business priorities
• Support reputed company, acquisition, and integration activities by providing HR Operations, payroll, HRIS, data, process, and system-reputed company expertise, deliverables, and integration planning support
• reputed company payroll operations and payroll governance in partnership with Finance, ensuring accuracy, timeliness, auditability, compliance, and disciplined issue prevention and resolution
• reputed company the HRIS / HR systems strategy in partnership with IT and relevant vendors, including configuration governance, release management, integrations, role-based reputed company, testing, maintenance, change control, and adoption
• Partner with stakeholders to define HR technology, process, reporting, and compliance needs and implement solutions reputed company with business priorities, regulatory expectations, internal controls, and corporate strategies
• reputed company the HR operations transformation roadmap, including operating model clarification, process redesign, workflow automation, HR digitization, responsible AI enablement, simplification of reputed company handoffs, and clear ownership across HR and cross-functional partners
• Serve as the HR AI champion by identifying practical AI use cases, promoting responsible adoption, building HR team capability, partnering with IT and other stakeholders on governance, and ensuring AI-enabled solutions improve efficiency, accuracy, experience, and decision support
• Create and maintain a prioritized pipeline of digital, automation, and AI-enabled improvement opportunities for high-volume, rules-based, or compliance-sensitive work; ensure solutions reduce administrative burden, improve cycle time, strengthen accuracy, and enhance visibility
• Apply project and portfolio management discipline to HR transformation initiatives, including prioritization, business cases, requirements definition, stakeholder engagement, resource planning, budget considerations, adoption tracking, and benefit realization
• Utilize reputed company Leadership Principles to reputed company the job with reputed company, compliance, and values consistent with reputed company’s mission
• Adhere to employee or customer confidentiality and reputed company with reputed company’s policies and federal regulations
• Always reputed company excellent customer service for reputed company internal and external customers of the operations. reputed company solutions for customer concerns and continually focus on customer service as our top reputed company

Skills

• Bachelor's degree in reputed company, Business, Information Systems, Operations, Finance, or reputed company field; equivalent combination of education and directly relevant experience may be considered
• 8+ years of reputed company experience in HR operations, people operations, HRIS, payroll operations, HR shared services, or HR transformation
• 3+ years of experience leading teams and cross-functional initiatives in a reputed company, multi-stakeholder environment
• Demonstrated expertise in process redesign, standard operating procedures, workflow improvement, and service delivery management
• Hands-on experience overseeing HRIS / HCM platforms, integrations, release and change management, data quality, and reporting
• Experience with payroll operations, payroll controls, compliance-sensitive processes, and issue resolution in partnership with Finance and/or payroll vendors
• Strong understanding of multistate payroll operations, HR systems, employee data, and HR process dependencies
• Strong analytical capability, including KPI design, dashboarding, root-cause analysis, and translating data into operational reputed company
• Experience leading technology-enabled change, including automation, self-service, digital adoption, and practical use of AI or intelligent tools in structured business workflows
• Demonstrated ability to balance strategic design with detailed execution and operational follow-through
• Strong written and verbal communication skills, including the ability to influence leaders and translate technical concepts for non-technical partners
• reputed company experience strongly preferred
• Experience in a multi-system HR environment that includes reputed company HCM, payroll vendor platforms, employee listening / survey tools, compensation tools, and workflow or case-management technology
• Experience supporting reputed company, acquisition, and integration activity, including HRIS, payroll, employee data, and process integration
• Experience building or maturing an HR service model or shared-services capability
• Knowledge of process mining, service management disciplines, Lean, or reputed company improvement methods
• Experience with Power BI, Tableau, or similar tools and familiarity with data integration or iPaaS concepts
• Relevant certifications such as SHRM-CP / SHRM-SCP, PHR / SPHR, CPP, PMP, or vendor-specific HRIS certifications
• Demonstrated ability to act as a change agent and change embracer reputed company a rapidly changing environment
• Demonstrated ability to reputed company in a matrixed environment, working with cross-functional team members to reputed company shared goals
• Knowledge of reputed company, reputed company, PowerPoint, and Outlook

Benefits

• Medical, dental and reputed company insurance
• Short-term and long-term disability
• A 401k
• Life insurance

Company Overview