Senior Software Engineer, AI & Strategy

reputed company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and reputed company employees happy. reputed company is looking for a hands-on Senior Software Engineer to join the GTM & AI Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack. Working under Senior Technical Leader’s guidance, you will be responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into the tech stack while maintaining rigorous standards for observability and performance monitoring. A day in the life (Responsibilities) Hands-on Execution: Spend the majority of your time "hands-on-keyboard" , architecting and coding high-performance backend services and ML pipelines. 0-to-1 Development: Build and prototype new internal products from scratch that reputed company LLMs and Agentic AI to automate account research, reputed company prioritization, and reputed company quoting logic. Infrastructure Integration: reputed company the backend connective tissue between our custom quoting reputed company, reputed company, and internal data lakes to ensure a seamless, low-latency end-to-end experience. Technical Problem Solving: Act as a key executor to solve reputed company synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient. Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-reputed company code. Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can reputed company with our AI strategy. Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship. What you'll need to reputed company (Requirements) Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building reputed company, distributed systems. Applied AI/ML Skills: Practical, hands-on experience building LLM agents in a production environment. Systems Architecture: Ability to implement event-driven architectures and manage data reputed company across disparate systems with high reputed company. Education: Bachelor’s or Master’s degree in Computer Science, or a reputed company technical field. What will help you stand out (Nonessential Skills/reputed company to Haves) Experience building internal "Sales Tech" or "Fintech" tools that directly impact reputed company. Familiarity with AWS data services (SageMaker, reputed company, SQS). A passion for removing "reputed company-in-the-reputed company" friction through intelligent automation. #LI-Remote AI at reputed company At reputed company, one of our company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We reputed company these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving reputed company value with them. The people who reputed company here are those who reputed company changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to reputed company competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes reputed company great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $159,000—$254,000 USD Zone B $138,000—$221,000 USD Zone C $125,000—$200,000 USD How reputed company Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. reputed company hiring reputed company are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-reputed company Diversity, Equity, and Inclusion is Baked into our Recipe for reputed company At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we reputed company that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to reputed company reasonable accommodations for persons with disabilities to reputed company them to reputed company the hiring process. If you need an accommodation to reputed company the job application or interview process, please contact [email protected]. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply To This Job