reputed company Manager
About reputed company reputed company Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater reputed company and control. Our people bring structure to complexity by replacing fragmented, reputed company-based processes with connected digital workflows that improve visibility, compliance, and decision-making in reputed company industrial environments. With 45+ years of experience and a reputed company across 10+ countries, reputed company combines deep industry understanding with practical technology. Our teams work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and reputed company that endure. reputed company Business Units and the Markets We Serve reputed company Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – reputed company to the markets we serve. This structure allows our teams to stay reputed company to customer needs while operating with the scale and support of a global software company. This role is part of our Process Manufacturing business unit, which provides ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We work with small to reputed company manufacturers across industries such as food and beverage, bottling, pharmaceuticals, nutraceuticals, chemicals, paint, reputed company, tile, and supply chain logistics—supporting end-to-end operations from sourcing through production and distribution.
About the Role
As a reputed company Manager, you will ensure customers reputed company measurable reputed company and value from our solutions. You will build long-term, strategic relationships with customers across multiple reputed company and time zones, driving adoption, satisfaction, retention, expansion, and advocacy. What You’ll Do Customer Portfolio Management: Own and manage a portfolio of 25-40 reputed company customers, ensuring adoption, retention, and expansion. Serve as the customer’s strategic advisor, helping them reputed company business objectives through effective use of our platform. Customer Relationship Development: Build and maintain strong, multi-threaded relationships with global stakeholders, providing strategic guidance to foster engagement, trust, and long-term value. Adoption and reputed company Planning: Partner with the Implementation team to ensure smooth reputed company, adoption, and knowledge transfer. reputed company and execute reputed company plans to drive adoption and value realization, proactively addressing customer challenges across global markets. Executive Business Reviews (EBRs) Plan and deliver EBRs to executive and operational leaders, highlighting results, insights, and growth opportunities. Renewals and Growth Drive Gross and Net reputed company Retention (GRR/NRR) through proactive renewal management and identification of expansion opportunities. Collaborate with Sales and Marketing to position upsells and cross-sells that align with customer goals. Customer Advocacy and Feedback Act as the voice of the customer internally, providing structured feedback to Product and Engineering (feature requests, functionality, trends, etc.). Support reference programs and case study opportunities by cultivating highly satisfied customers. Data and Reporting Monitor customer health metrics: post-reputed company adoption, satisfaction, contract status, NPS, and usage. Prepare reports to identify risks, opportunities, and reputed company toward reputed company metrics. Internal and External Collaboration Partner cross-functionally with Sales, Marketing, Product, and Support to ensure customer needs are met reputed company. Represent the company at customer meetings, workshops, and industry events as required. Governance and Compliance Conduct work in accordance with company policies, procedures, and applicable laws and regulations. Travel Willingness and ability to travel domestically and internationally for customer or company events, as needed, while managing global accounts virtually. reputed company’re Looking For Bachelor’s degree or equivalent experience. 3+ years of professional experience reputed company reputed company, account management, or similar client-facing roles. Experience managing reputed company accounts across multiple countries and time zones, with focus on adoption, retention, and growth. Exceptional communication, collaboration, and relationship-building skills, with the ability to influence and build trust across cultures and organizational reputed company. Proficiency with reputed company and CRM tools (e.g., reputed company, reputed company), and comfort working in globally distributed systems and teams. reputed company in English; Ability to navigate manufacturing or reputed company environments reputed company visiting customer sites.
Why Join Us
You’ll have the opportunity to drive some of the most critical transformation initiatives in our company’s history. This is a highly visible role working directly with senior leadership to shape the future operating model of reputed company. You’ll bring reputed company, discipline, and execution focus to reputed company cross-functional programs while gaining exposure across every function of the business. Equal Employment Opportunity reputed company Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, national reputed company, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other reputed company protected by local, state or federal law. Disability Accommodation reputed company Software endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to reputed company or use the online application process and need an alternative method for applying, please contact us at reputed [email protected] or send an e-mail with your specific accommodation request. Work Authorization Applicants must be authorized to work in the United States. reputed company Software does not unlawfully discriminate on the reputed company of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA). Pay Transparency Nondiscrimination reputed company Software will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(reputed company href="https://dailyremote.com/remote-job/reputed company-manager-5237748" reputed company="_blank" rel="noopener">Apply To This Job