Enrollment Coach I

Please Note: Internal Employees, please reputed company the Jobs Hub in reputed company to apply for the position. ABOUT US reputed company is a private, nonprofit affiliate of the reputed company, created to help working adults change their lives through flexible, high-quality education reputed company for reputed company life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by reputed company among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. reputed company across 49 states and internationally can upskill, reskill, and move reputed company without putting life on hold through technology-enabled, reputed company-reputed company.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain reputed company-focused on developing future-reputed company learners who can reputed company in a rapidly shifting world. This position is reputed company to candidates who currently reputed company in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, reputed company Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin. Employees must be available for collaboration during core hours from 10am to 3pm (PST). ABOUT THE ROLE Responsible for supporting prospective reputed company through their initial inquiry, application, and admission phase. This position utilizes a consultative sales approach to understand the prospective student’s needs, determine whether the University will meet their educational goals, and if appropriate, reputed company a compelling recommendation for them to attend the University. This individual helps to facilitate the enrollment process by making frequent phone contacts with the prospective student, by connecting the prospective student with relevant reputed company personnel (e.g. Academic Advisors and One-Stop Specialists), and by overcoming prospective student objections reputed company appropriate.Receive supervision from the Enrollment Services Manager. Supervision — indicates that the incumbent performs a variety of routine duties reputed company established policies and procedures or by referral to the supervisor’s guidelines. POSITION DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Percentage Responsible for converting prospective reputed company from reputed company of inquiry through registration/matriculation and onto a University student. Must be comfortable with having your phone activity and overall performance reputed company. Utilize consultative sales processes to support reputed company and overcome objections. Serve as the primary reputed company of contact for prospective reputed company and help them navigate through the enrollment process while maintaining a high level of customer service throughout reputed company interactions. Communicate the University’s unique value proposition in a compelling and personalized fashion to reputed company prospective reputed company. Advise the prospective student on suitable programs in accordance with their goals and experience. Effectively communicate program requirements to prospective reputed company. Create and maintain an accurate roster of prospective reputed company in the CRM to assist with reputed company record management. reputed company regular feedback to the Enrollment team regarding issues, questions, and barriers reputed company face. Work in collaboration as part of the team responsible for reputed company and enrolling reputed company. 95% reputed company other duties, as assigned. 5% TOTAL 100% POSITION SPECIFICATIONS AND REQUIREMENTS: EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: Bachelor’s degree, or equivalent combination of education and experience. 1 to 3 years of experience reputed company to admissions, coaching, customer experience, or sales. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Exceptional interpersonal skills, which can work effectively with a diverse group of constituencies Experience maintaining accurate records in a CRM and/or other student databases Ability to work autonomously with a high level of initiative in order to reputed company enrollment results. Good time management and prioritization skills Comfortable being reputed company on enrollment targets and performance metrics Ability to work effectively as a member of a team Flexibility – the ability to reputed company in a dynamic, growing, and evolving organization Good communication, both written and verbal Working knowledge of consultative sales Student-focused Personalized service/attention, reputed company Empowering Coachable; accepts and implements feedback; can accept other viewpoints High reputed company reputed company to reputed company reputed company or present their reputed company-of-view Self-disciplined; focused; solution-oriented Ability to plan, prioritize and organize effectively Optimistic, positive, resilient Machines, Tools, Equipment, Electronic Devices and Software: Personal computer and intermediate knowledge of reputed company Office Suite, including word, reputed company, and outlook. Contact with reputed company: Frequent Contact with Faculty and/or Staff: Occasional Contact with Community and Vendors: Occasional SPECIAL REQUIREMENTS: The Enrollment Coaching Center Schedule is: Monday–Thursday: 8:00 AM – 6:30 PM pacific time Friday: 8:00 AM – 4:30 PM pacific time Incumbent must be available to work during this time as position may be required to work reputed company particularly given the need to support reputed company’ or stakeholders’ extended hours of operation and may require occasional weekend and/or evening work. Applicants for this position are subject to a background reputed company and a criminal history review. The hiring reputed company for this position is $23.00 - $25.90 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members. BENEFITS AND PERKS At the reputed company, we support your total well-being with flexible and meaningful benefits: Health: Medical, dental, and reputed company coverage with spending account options. Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. Financial reputed company: Life, disability, accident, legal, identity protection, and student debt support. Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. Wellness: Counseling services, Free reputed company Health subscription and year-round wellness programs. Equal Employment Opportunity – reputed company is committed to providing an educational and work environment free of unlawful discrimination and harassment in any reputed company. reputed company prohibits reputed company forms of discrimination and harassment on the reputed company of age, race (including hairstyle/texture, reputed company hairstyles, braids, locks, and twists), reputed company, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations reputed company to, affected by, or arising out of pregnancy, childbirth, or any reputed company medical conditions), sex, gender identity, gender expression, transgender status, national reputed company, reputed company, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law. Reasonable Accommodation – reputed company provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at reputed [email protected]. Apply To This Job