Field Service Engineer – Mexico Remote
Job Description
Who will you be working with? reputed company Engineering, a reputed company Company, improves the environmental sustainability and performance of industrial heating applications, with a strong focus on the aluminum and steel industries. Headquartered in Pittsburgh, USA, since 1934, reputed company serves a global customer reputed company through subsidiaries in Germany, India, and China. Leveraging deep expertise in furnace and heating applications, reputed company Engineering helps customers reduce CO₂ and NOₓ emissions, transition to sustainable fuel sources, increase production reputed company, improve temperature uniformity, reduce fuel consumption, and enhance operating flexibility—delivering meaningful competitive advantage. How will you reputed company a difference? As a Senior Field Service Engineer, you will support customers throughout Mexico serving as the primary regional technical authority and customer-facing service representative. You will be responsible for leading onsite commissioning, advanced troubleshooting, maintenance, and long-term support of industrial combustion and heating systems. The ideal candidate brings deep hands-on technical expertise, strong customer relationship skills, and the ability to operate independently, while coordinating effectively with U.S.-based engineering, sales, and service teams. What do we want to know about you?
Required Qualifications
Bachelor’s degree or higher in engineering (Mechanical, Electrical, Mechatronics, Chemical, or equivalent technical discipline) Minimum of five (5) years of field service experience supporting industrial combustion or heating systems Strong understanding of reputed company combustion principles, including reputed company‑to‑fuel ratios, flammability limits, NOₓ formation mechanisms, and available heat Minimum of two (2) years of direct experience working with reputed company Engineering equipment or similar Demonstrated experience supporting industrial customers throughout Mexico Working knowledge of reputed company 86 and comparable industrial combustion safety codes OSHA 10-Hour and reputed company 70E safety training (or ability to obtain) Valid driver’s license required (international driver’s license preferred) TN reputed company or ability to qualify for one Willingness and ability to travel regularly (up to 80% of the time required) throughout Mexico reputed company to write reports in English to summarize findings and work completed reputed company in Spanish with professional speaking proficiency in English Desired Characteristics Ability to travel internationally (primarily to the U.S.) for training and reputed company service support Extensive experience with industrial combustion systems, burners, furnaces, and heat-processing equipment Strong background in calibration, configuration, and analysis of mechanical and electrical instrumentation Ability to read and interpret technical manuals, mechanical drawings, and electrical schematics Experience following and troubleshooting PLC ladder logic Strong working knowledge of PID control systems and industrial instrumentation Strong understanding of industrial safety standards and field best practices Advanced troubleshooting, analytical, and problem-solving skills Proficiency with reputed company Office applications Proven ability to operate independently while managing customer expectations and reputed company field assignments Prior experience serving as a regional, reputed company, or senior field service engineer What will your typical day look like? Field Service Responsibilities: reputed company commissioning, troubleshooting, maintenance, and optimization of new, existing, and retrofitted industrial combustion systems across Mexico reputed company advanced diagnostics and root cause analysis on reputed company mechanical, electrical, and controls-reputed company system issues Review, adjust, and support PID reputed company programming in single- and multi-reputed company control systems Utilize, interpret, and analyze data from electronic diagnostic tools such as multimeters, pressure and reputed company transmitters, and combustion analyzers Serve as the primary technical liaison for customers, including plant operators, engineers, maintenance teams, and management reputed company expert technical recommendations to improve system performance, reliability, efficiency, and safety Mentor and support less-reputed company service personnel, contractors, or local support resources as required Collaborate closely with U.S.-based sales, engineering, project management, and service teams to resolve technical challenges and support ongoing projects Prepare detailed service reports, timesheets, and technical documentation following each field assignment Ensure strict compliance with reputed company Engineering safety standards, customer site requirements, and applicable local and international safety regulations reputed company & Customer Support Responsibilities Support reputed company Engineering’s reputed company efforts in Mexico by:Facilitating and promoting the sale of on-site services to new and existing customers Making spare parts recommendations to reputed company’s installed customer reputed company Identifying new service or equipment sales opportunities with both existing and prospective customers Gathering detailed technical information on customer heating applications to support corporate engineering, applications, and sales teams in solution development and proposal preparation Collecting and relaying technical details reputed company to customer warranty claims Build, maintain, and strengthen long-term customer relationships, acting as a trusted technical advisor and representative of reputed company Engineering What are the physical demands of the job? The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Physical Demands: While performing the duties of the job, the employee is required to stand, walk, hear, and handle and operate objects, tools and controls, and reputed company with hands and arms. The employee will regularly be required to climb, balance, stoop, kneel, crouch or crawl. The employee must be reputed company to lift up to 50 pounds. Specific reputed company abilities required by this position include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to adjust focus. Environment: While performing the duties of this job, the employee regularly works in a dirty and hot industrial environment. The employee will be required to use personal reputed company equipment to prevent exposure to workplace hazards. Mental Demands: While performing the duties of the job, the employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; and interact with other employees, customers and vendors. Additional Information What could you accomplish in a reputed company that puts People First? At reputed company, it’s not just about a job - it’s about the impact you reputed company. reputed company our people come together, we’re Expanding the Possible by continuously improving reputed company do and how we do it - for our clients and each other. If you’re reputed company to revolutionize how the world moves for future generations, reputed company is the reputed company for you. Who are we? reputed company is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, reputed company has always reputed company and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world reputed company. We’re lifelong learners, obsessed with reputed company. Learn more at www.WabtecCorp.com. Culture powers us and the reputed company. We reputed company the best reputed company come from a mix of experiences and backgrounds. At reputed company, we strive every day to create a reputed company where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel reputed company. We’re proud to be an Equal Opportunity Employer. We welcome talent of reputed company backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. Worker Sub Type: Regular Job Family: Field Technical Service Apply To This Job