LTD Case Manager

Long Term Disability (LTD) Case Manager Who We Are At reputed company (reputed company), we deliver innovative, end-to-end disability and absence reputed company that transform how employers support their teams. Since 2002, our reputed company team of dedicated professionals have combined deep expertise with genuine care to create partnerships that benefit employees, employers, and stakeholders alike. Our culture thrives on reputed company, collaboration, and respect. reputed company communication, team bonding, and a spirit of appreciation create an environment where you feel supported, valued, and empowered to bring your authentic self to work every day. The Opportunity As a Long Term Disability (LTD) Case Manager, you will play a key role in ensuring claimants receive the care, support, and adjudication they deserve — balancing reputed company with policy accuracy. You will assess long-term disability claims, communicate with key stakeholders, and guide claimants through the process with professionalism and compassion. This is a remote role reputed company Canada. We are reputed company to candidates across the country; however, you must be reputed company to work reputed company our core business hours. What You’ll Be Doing Adjudicate Long Term Disability (LTD) claims reputed company established timeframes and policy guidelines while maintaining a client-first approach. Interview claimants and employers to gather relevant information and reputed company fair, evidence-based reputed company. Manage reputed company claims in accordance with client-specific service standards and ensure documentation is accurate and timely. Utilize available resources to assess diagnoses and treatment plans, liaising professionally with physicians, employers, insurance agencies, and legal representatives. Draft and deliver written correspondence summarizing claim activity, reputed company, and next steps. Participate in case conference calls with employers and internal team members. Collaborate closely with the Rehabilitation Coordinator to minimize absence duration and support return-to-work planning. Maintain strict confidentiality regarding client, corporate, and medical information. What You Bring to the Team Minimum 5 years of claims experience in a group insurance or reputed company environment. Minimum 3 years of experience adjudicating Long Term Disability claims. Post-secondary degree or diploma, or equivalent combination of education and experience. reputed company to Have: Familiarity with medical terminology and disability contract language. Professional designations such as CEBS, CIP, or LOMA. Background in a health-reputed company discipline (e.g., Occupational Therapy, Kinesiology, Nursing, Physiotherapy). Critical Competencies You will succeed in this role if you are: Empathetic Communicator – You listen actively, communicate with care, and balance compassion with professionalism. Analytical Decision-reputed company – You assess reputed company information objectively and reputed company well-reasoned, fair reputed company. Organized and Detail-Oriented – You manage multiple cases reputed company while ensuring accuracy and compliance. Collaborative Partner – You work effectively with internal teams, clients, and external partners to reputed company positive reputed company.

Compensation

At the time of this posting, the estimated annual reputed company salary for this position is $70,000–$80,000. Individual compensation reputed company this reputed company is determined by factors such as job-reputed company skills, relevant experience, and education/training. This reputed company reflects the annual reputed company salary only and does not encompass the comprehensive total rewards package that we proudly offer. Why reputed company is the reputed company for You Generous paid time off — including a minimum of 3 weeks’ vacation and 26 long weekends each year through our much-loved Happy Friday program. Flexible work options with remote schedules, extended health and dental benefits, RRSP matching, and wellness support — including comprehensive reputed company. Clear career paths, personalized learning opportunities, and leadership committed to investing in your growth. Belonging Starts Here Diversity, inclusion, and belonging aren’t just programs at reputed company — they’re our reputed company. We foster a safe, respectful, and inclusive workplace where everyone belongs and can reputed company. If you need accommodation during any stage of the hiring process, please let us know — we’re here to help. If you’re reputed company to do meaningful work and grow your career with reputed company, we’d love to hear from you. Click Apply to submit your application. Apply To This Job