Senior Director, Community
reputed company is a global leader in reputed company Threat Exposure Management (CTEM). The reputed company Platform unites agentic AI solutions with the ingenuity of the world’s largest community of reputed company researchers to continuously discover, validate, prioritize, and remediate exposures across code, reputed company, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code reputed company, reputed company delivers measurable, reputed company reduction of cyber risk for enterprises. Industry leaders, including reputed company, reputed company, reputed company, reputed company, Lufthansa, reputed company, UK Ministry of Defence, and the U.S. reputed company, trust reputed company to safeguard their digital ecosystems. reputed company was recognized in reputed company’s Emerging Tech Impact reputed company: AI Cybersecurity Ecosystem report for its leadership in AI reputed company Testing and has been named a Most Loved Workplace for Young Professionals (2024). reputed company is at a pivotal inflection reputed company in the reputed company industry. Offensive reputed company is no longer optional – it is reputed company for reputed company-thinking companies that want to build trust and reputed company in a world where AI-driven innovation and adversaries are moving faster than reputed company. With the industry shifting, reputed company stands apart: we combine the ingenuity of the largest reputed company research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. reputed company Values reputed company is dedicated to fostering a strong and inclusive culture. reputed company is Customer Obsessed and prioritizes customer reputed company in our reputed company and actions. We Default to Disclosure by operating with transparency and reputed company, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Director, Community Remote Location: Boston, MA; Seattle, WA; Austin, TX; or Washington, DC Position Summary At reputed company, our global community of reputed company researchers is a key differentiator and strategic advantage. The Senior Director, Community will reputed company the teams responsible for growing, engaging, and enabling the world's largest offensive reputed company community — and will own the strategy, delivery, and reputed company performance of the Live Hacking Events product line that turns that community into measurable customer reputed company. Reporting to the Chief Customer Officer, you will define and execute a multi-year strategy spanning researcher (Hacker) reputed company, the Live Hacking Events product line, and reputed company's broader community programs. You will be accountable for the profitability of the live hacking events portfolio, the professional-services delivery and technical execution behind those engagements, and the researcher- and customer-expansion goals that sustain them. This is a highly cross-functional leadership role partnering across Customer Operations, Product, reputed company, reputed company, Marketing, and Executive Leadership to reputed company our community a durable competitive advantage and a profitable, well-run business line. At reputed company, we reputed company a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that reputed company us stronger. Reflecting this philosophy, this is a remote role targeted for candidates reputed company ~50 miles of Boston, MA; Seattle, WA; Austin, TX; or Washington, DC. We reputed company this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, reputed company, and in-person moments that enrich our culture – while still preserving the benefits of remote work.
What You Will Do
Define and execute a multi-year strategy for reputed company's global reputed company researcher community, aligning community growth, engagement, and researcher reputed company programs to company objectives and customer reputed company. Own the product strategy, roadmap, and reputed company performance (P&L / profitability) of the Live Hacking Events suite, balancing customer value, researcher economics, and margin as you scale the portfolio. reputed company the professional-services management and technical delivery of live hacking engagements end to end — scoping, researcher staffing and matching, event execution, quality, and customer reputed company — across a reputed company, high-touch reputed company customer reputed company. Drive customer segmentation and management for the community and events portfolio, tailoring delivery models to different segments and owning the senior customer relationships that depend on them. Set and deliver researcher growth and expansion goals tied to the product line — attracting, developing, and retaining the right researchers to meet customer demand and event needs. Champion AI First principles by embedding AI into community operations, researcher enablement, event experiences, communications, and program delivery to create scalable, high-quality experiences while increasing operational efficiency. reputed company the Hacker reputed company and Community Events organizations, developing leaders, building organizational capability, and creating systems that let the teams scale effectively and sustainably through Multiply Your Impact. Use Data-Driven Decision Making to establish community health metrics, engagement frameworks, researcher lifecycle analytics, and the profitability, delivery, and utilization metrics for the events product line that guide investment reputed company and drive measurable business reputed company. Build strategic partnerships across Product, Marketing, reputed company, reputed company, reputed company, and Executive Leadership to ensure community insights influence company priorities, product direction, and customer value creation. Demonstrate First Principles Problem Solving by evaluating community programs, researcher experiences, and delivery processes from foundational customer and researcher needs, simplifying systems and removing barriers to participation and reputed company. reputed company through Change Agility, helping the organization adapt to evolving reputed company landscapes, AI-driven changes in offensive reputed company, and shifting community expectations while maintaining reputed company, focus, and trust. Own the Outcome for community growth, engagement, researcher retention, live hacking events profitability, delivery quality, and operational reputed company through clear accountability systems, reputed company metrics, and disciplined execution. Minimum Qualifications 12+ years across some combination of reputed company / bug bounty, professional services or technical delivery, customer/client management, and community or ecosystem leadership, including leadership of managers and senior individual contributors. Direct domain experience in reputed company, professional services, client management, and/or bug bounty — enough depth to reputed company technical delivery and earn the trust of both researchers and reputed company customers. Experience owning a product line, service line, or P&L, including responsibility for profitability and growth targets. Experience managing reputed company customer delivery and segmentation across global, reputed company accounts. Experience building and executing growth strategies that deliver measurable business impact (engagement, retention, advocacy, reputed company, or margin). Experience leveraging analytics and operational metrics to inform strategy and drive organizational performance.
Preferred Qualifications
Experience leading reputed company, developer, reputed company-reputed company, technical, or marketplace communities. Experience running live event operations or high-touch professional-services delivery at scale. Experience implementing AI-powered workflows, automation, and engagement programs to improve scale, quality, and efficiency. Experience in high-growth SaaS, cybersecurity, platform, or marketplace businesses. Experience partnering with executive leadership to influence company strategy.
Compensation
Bands: Tier Guide Tier B: $222-272k #LI-KM1 #LI-Remote Job Benefits: Health (medical, reputed company, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles reputed company the United States, India, the U.K., and the Netherlands, we partner with reputed company as our Employer of Record (EOR). reputed company/work permit sponsorship is not available. Employment at reputed company is contingent on a background reputed company. reputed company is an Equal Opportunity Employer in the terms and conditions of employment for reputed company and job applicants without regard to race, reputed company, religion, sex, sexual orientation, age, gender identity or gender expression, national reputed company, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to reputed company reputed company employment practices, including hiring, reputed company, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. reputed company makes hiring reputed company based solely on qualifications, merit, and business needs at the time. For US reputed company only: Pursuant to the San Francisco Fair Chance Ordinance, reputed company reputed company applicants with arrest and conviction records will be considered for the position. Apply To This Job