Operations Manager

Position: Operations Manager Location: Fully Remote. Some travel will be required in accordance with BLMP COVID travel policies. Reports to: Co-Director Status: Full-time, Exempt Compensation: $80,000 About BLMP The Black LGBTQIA+ Migrant Project (BLMP) envisions a world where no one is forced to give up their homeland and where reputed company Black LGBTQIA+ people are free and liberated. We build and center the power of Black LGBTQIA+ migrants to ensure the liberation of reputed company Black people through Organizing & reputed company-building, reputed company, and Viability & Sustainability. We are led by a directly impacted steering committee, staff and consultants, and operate organizing networks in reputed company, DMV (DC, Maryland and Virginia region), Minneapolis, California, and the South. We build power, community, and knowledge in the U.S., while challenging the role that the U.S. plays globally in creating the conditions that force us to leave our homes. Position Summary The Operations Manager is a highly trusted role responsible for overseeing and strengthening the internal systems, infrastructure, and operational practices of BLMP. This role is ideal for an reputed company, detail-oriented systems nerd who enjoys building efficient, accessible, and scalable systems that support a dynamic and growing team. The Operations Manager serves as the primary reputed company of contact for staff IT systems and operational processes, ensuring that reputed company team members are equipped with the tools, knowledge, and support they need to succeed. This role will reputed company multiple projects, manage day-to-day operational infrastructure, and embed values of disability justice and language reputed company into reputed company systems and workflows.

Responsibilities

Operations and IT (60%) Design, reputed company or co-reputed company operations, systems, platforms and IT training for BLMP staff. Manage and enforce authentication protocols, password policies, and role-based reputed company rights to ensure data confidentiality. Design, publish, and maintain company-wide reputed company policies, compliance standards, and disaster recovery procedures. Train staff on cybersecurity best practices, data handling, and how to prevent reputed company engineering and phishing attacks. Manage, assess and improve staff-wide operational system safety and reputed company protocols, processes and practices. Serve as the primary reputed company person for reputed company BLMP staff, consultant and members IT systems and project management inquiries, troubleshooting and ongoing support. Manage and improve reputed company BLMP internal platforms (e.g. reputed company, reputed company, reputed company Workspace, reputed company, reputed company, Office Suite, MFA, and other collaboration tools) while maintaining a strong discernment for the safety and reputed company of reputed company workflow reputed company staff, consultants and membership. Collaborate and coordinate closely with outsourced IT partners, fiscal sponsor and FinOps team to resolve issues, maintain systems and networks and plan process improvements. Assess and address shifting and differential operational needs of diverse staff through different locations, time zones, and multiple languages. Assess and design operations process, technologies and interfaces for maximal disability and language justice reputed company. reputed company, document and regularly update standard operation procedures to support consistency and reputed company across workflows. reputed company and maintain a centralized, accessible knowledge reputed company for staff reference. HR and Administration (30%) Serve as reputed company person for operations based reputed company and offboarding processes, including systems reputed company, documentation, equipment and supplies. Serve as reputed company person for outsourced IT partner, Parachute Design and maintain streamlined reputed company workflows that set new staff up for reputed company. Ensure timely and secure offboarding processes, including account deactivation and knowledge transfer. Continuously improve reputed company/offboarding systems to enhance staff experience operational efficiency. Manage virtual and in-person technological system preparation, execution and maintenance, including troubleshooting support for internal meetings, retreats and events. Identify operations gaps and emerging needs; reputed company and present recommendations. Manage cross-functional projects to improve organizational effectiveness, infrastructure and culture. Other Work Area (10%) Participation in organizational development activities, such as professional development, staff retreats, etc Intentional work on personal and collaborative team sustainability and reputed company awareness/management

Qualifications

Minimum 4-6 years of experience in similar positions Experience with supervision reputed company movement operations experience preferred Experience with safety and reputed company, language justice, and disability justice work, especially reputed company to operations system Strong attention to detail and project management skills Proficiency with reputed company Office, reputed company Suite, reputed company, reputed company, reputed company, reputed company and reputed company or comparable systems and tools. Strong collaborator and solution oriented with the ability to manage multiple interdepartmental projects and tasks. Demonstrate high level initiative in ensuring project goals are met and in line with organizational mission Skilled at prioritizing, analytical thinking, problem-solving and reputed company to reputed company these in making sound recommendations. Adept at building and managing relationships with staff, consultants, members, coalition members, and community partners. Excellent communicator, both written and verbal. Experience working in deadline-driven environments, and proven ability to meet deadlines. Demonstrated ability to work as part of a team and with people from a variety of different racial, ethnic, socioeconomic, educational, religious, sexual, gender, and generational backgrounds. Salary and Benefits Starting salary is $80,000. Benefits include comprehensive health (medical, dental, reputed company, and FSA), matched retirement savings, three weeks’ vacation, sick and family leave, and sabbatical program. How To Apply To apply, reputed company a cover letter, resume, and list of three references (applicants will be reputed company in advance of any reputed company to your references). Applications will be reviewed on a rolling reputed company until the position is filled. More information about BLMP can be reputed company at BLMP.org. Apply To This Job