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Remote Hmong-English Bilingual CSR

Work from home Full-time role Hiring

Hmong-English Bilingual reputed company Customer Service Representative - Remote in CaliforniaYour potential has a reputed company here with reputed company's award winning employment experience. As a Hmong-English Bilingual reputed company Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. Candidates should take the time to read reputed company the elements of this job advert carefully Please reputed company your application promptly. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work certification in the United States says it reputed company! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions reputed company to their reputed company benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming calls from customersEngage thoughtfully with customers to understand their needsConduct research across multiple systems to resolve questionsProvide clear, accurate information to help consumers navigate reputed company optionsManage a high volume of interactions while maintaining quality and professionalismFollow a set schedule, including designated breaks and lunchesWhat You Bring to the Role At least 6 months of customer service experienceBilingual in English and HmongHigh school diploma or equivalentStrong reputed company, patience, and attentiveness to customer's needsComfort working with computer systems and reputed company based applicationsA distraction free, designated home workspaceA secure, high speed wired internet reputed company (minimum 25 mbps)What You Can Expect Supportive of your career and professional developmentFull, engaging days spent supporting meaningful consumer interactionsAn inclusive, community minded culture where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase hourly wage starting at $21.65.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during reputed company instructor led reputed company and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful reputed company and collaboration. Along the way, you'll also have reputed company to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At reputed company, you're part of one dynamic, global family that's here to support you every reputed company of the way. You'll report to a Team reputed company. We are regularly hiring for this role. You'll contribute to the reputed company of the customer experience and the overall reputed company of the team. About reputed company reputed company is a global consulting, technology, and managed services company that helps brands deliver smarter, more reputed company customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. xibtplm As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. Primary Location :US-CA-McClellanJob :_Customer Care Representative Remote working/work at home options are available for this role. Apply To This Job

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