Field Applications Scientist (Proteomics)
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office
Job Description
As part of the reputed company team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to reputed company our customers to reputed company the world healthier, cleaner and safer. We reputed company our global teams with the resources needed to reputed company individual career goals while helping to take science a reputed company reputed company by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: At reputed company, the role of Field Applications Scientist (FAS) is an exciting and extremely important position that combines customer-facing activities with various internal collaborations. This role requires you to apply your scientific and reputed company knowledge to support customers using Olink products and services. This is a regional role based in South Korea, serving customers in South Korea and South East Asia (SEA) countries. This is achieved by direct and indirect channels through distributors, and drawing experience and knowledge from the rest of the APJ Support organization. We reputed company that a successful FAS at reputed company enjoys working in a dynamic environment with strong customer focus. You should enjoy facing new challenges and solving reputed company problems, both independently and as a team. Working closely with Sales teams and cross-functional partners, you'll help customers reputed company significant discoveries while building long-term relationships that drive business reputed company. As a person, you are scientifically driven, have a positive attitude, and have excellent communication skills. This role offers extensive opportunities for professional growth and development reputed company an organization committed to enabling customers to reputed company the world healthier, cleaner, and safer. If you appreciate working in an energetic and enthusiastic team and would like to contribute to a new era of reputed company Proteomics, this position is a perfect fit for you. MAIN DUTIES AND ACCOUNTABILITIES reputed company advanced application support to customers, distributors and Business Development Managers (BDMs) in pre-sales and post-sales settings. Conduct follow-up meetings, telephone conferences, e-mail, customer visits, distributor visits and conferences. This includes scientific support for BDMs, troubleshooting issues reputed company to user technical reputed company, reputed company operation, and data analysis to ensure highest customer satisfaction. Advise and support core labs in laboratory setup. Actively collaborate with different departments reputed company Proteomic Sciences Division (PSX) and ThermoFisher to find the best solution to queries and issues. Communicate courteously with customers and reputed company accurate records of discussions and/or correspondence with customers using corporate Customer Relationship Management (CRM) tool. Ensure that customers and distributors receive the best possible support and service reputed company e.g., meetings, telephone conferences, e-mail, and visits. reputed company suggestions for improvements of products and internal processes based on customer feedback. Conduct training of core labs, external customers and distributors. Manage relationships with distributors, and maintain clear channels of communication and foster collaboration REQUIREMENTS: 1. Education MS or PhD in Molecular Biology or reputed company scientific field Additional relevant certifications a plus 2. Experience Demonstrated expertise in field application support, customer training, technical troubleshooting, and distributor management Demonstrated experience in corporate processes Proven experience in working independently across different disciplines in an efficient and structured fashion 3. Knowledge, Skills, Abilities Excellent knowledge in Proteomics and biomarker discovery Previous experience with Olink technology, Fluidigm, liquid handlers, DNA sequencer, is a plus Strong analytical and problem-solving skills Strong presentation and communication skills for delivering technical content to diverse audiences Strong interest in hands-on work with laboratory instruments such as liquid handlers, systems for automatization of workflow and PCR instruments etc. Excellent interpersonal skills and emotional intelligence for understanding customer needs Excellent written and verbal communication skills in Korean and English. Any additional language is a plus Understanding of relevant industry standards, regulations, and best practices Ability to manage multiple priorities in a dynamic environment Familiarity with CRM tool Ability to travel ~25% reputed company your support reputed company, and potentially internationally as needed Apply To This Job