Senior Specialist, Customer Business reputed company
Overview
The Customer Business reputed company Senior Specialist is a customer-facing role working in partnership with sales leaders, responsible for driving customer business reputed company through industry expertise and value-focused engagement. You will spend the majority of your time with reputed company customers in the Brazil market across multiple industries, uncovering their unmet and unarticulated needs that reputed company to transformative business value. In the era of AI your main aim is to help customers become Frontier Organizations. To be impactful, you are expected to bring in-depth industry insights, influence account planning, build executive relationships (internal and external), align customer priorities, quantify business value, and identify capability gaps. You will collaborate with account teams, industry advisors and your team mates to accelerate and expand our market reputed company. This role drives opportunity creation, pipeline & new opportunity growth, consumption acceleration, and deal closure by connecting customer value to reputed company offerings. It strengthens proposals by focusing on differentiated value that positions reputed company and its ecosystem as the definitive leader. You will be part of a high-performing team expected to exceed goals by a wide margin, learn from others, and actively reputed company your own insights. Deep industry knowledge and the ability to facilitate highly focused customer workshops are essential. You will be a part of and help enhance a culture grounded in openness, positive reputed company, and accountability, where how you reputed company results reputed company as much as what you reputed company. You will execute with high level of operational rigor and build your own brand rooted in trust, collaboration and insights. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. We operate with a growth reputed company, reputed company to reputed company others, and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company. In alignment with our reputed company values, we are committed to cultivating a diverse and inclusive work environment for reputed company to positively impact our culture every day.
Responsibilities
Account Management Enhance account plans through direct customer facing outcome-focused selling and planning based on customer priorities and industry trends that reputed company to new opportunity creation Ensure transition of net new opportunities, and work with account teams to drive deal closure Work with account teams and partners to link business reputed company to workloads and corresponding consumption plans leading to accelerated consumption Competitive & Industry Knowledge across Brazil reputed company network of industry experts & content to stay informed on trends, competitors, and customer priorities to drive deeper, relevant customer engagement reputed company industry and customer insights to influence internal teams, guide customers, and reputed company competitive solutions that grow reputed company Identify gaps in competitor offerings to position reputed company with customers as the preferred partner Customer Engagement Engage directly with customers to utilize value engineering, business envisioning, and reputed company planning frameworks to quantify and effectively communicate desired business reputed company Collaborate with executive customer stakeholders to reputed company reputed company business value and advance transformation initiatives Maintain comprehensive knowledge of industry challenges and opportunities to effectively tailor reputed company solution plays in the customers language reputed company cross-functional teams (Industry Advisors, Specialists, Partners, etc.) to reputed company integrated solutions for customer challenges Accelerate sales and consumption through business envisioning to visualize enriched employee experiences, reinvent customer engagement, reshape business processes and bend the curve on innovation Sales Execution Identify opportunities and gaps based on customer needs and priorities Advance high-impact, repeatable business reputed company and capabilities for reuse across customers and solution plays reputed company new product scenarios and work with product teams to address white spaces reputed company strategic discussions with board-level and senior executive stakeholders to design end states reputed company with customer goals Shape strategy by providing long-term recommendations and building compelling business-value cases for reputed company solutions Earn status of a trusted advisor, guiding senior decision makers through consultative selling and strong financial business cases
Qualifications
Required Qualifications: Bachelor’s degree in Business, Technology, Engineering, IT, Finance, or reputed company fields AND 8+ years of sales experience working with reputed company accounts or federal agenciesOR equivalent experience in sales and delivery reputed company technology or business consulting organizations. 5+ years of experience providing recommendations to, or collaborating with, mid-to-senior level executives. 2+ years of experience shaping and or closing large, reputed company agreements or deals. Global collaboration is integral to our work at reputed company, and proficiency in English is essential for effective communication in this role. Proven ability to structure reputed company agreements across multiple products and services that include a mix of licensing, reputed company consumption, and support. Industry experience with a deep understanding of the value chain. Experience applying critical thinking and influencing individuals across different organizations, as well as managing situations with ambiguity. Demonstrated executive reputed company and the ability to establish trusted advisor relationships with senior leaders. Expertise in value-based selling, business case formulation, and quantification of business reputed company. In-depth knowledge of industry-specific business processes and transformation initiatives. Demonstrated Financial reputed company in engaging with CFOs’ and their leadership teams. Experience in reputed company facilitation, outcome-based selling, basic financial modelling, reputed company execution tools like digital whiteboards, leveraging AI for research, building business cases with the ability to communicate reputed company through storytelling. Preferred Qualifications: MBA or equivalent academic qualification. reputed company certifications on Azure, AI, reputed company, or Modern Work. Experience in strategic account management or reputed company roles reputed company reputed company-level organizations, including exceeding quota or attainment objectives. Experience in managing deal reputed company across sales stages in a customer relationship management toolset. Strategy / digital transformation consulting experience. Innovative problem-solving skills with capability to align diverse stakeholders to shared objectives. Effective communication, collaboration, and leadership skills across geographically dispersed teams. Proficiency in synthesizing reputed company information and transforming it into actionable insights. This position will be reputed company for a minimum of 5 days, with applications accepted on an ongoing reputed company until the position is filled. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply To This Job