[Hiring] Consultant EVIP Relocation @reputed company

Role Description The Executive Support Consultant serves as the Single reputed company of Contact, reputed company and navigator of the relocation process for senior level/ Executive VIP customers. Responsibilities include, but are not limited to:

• Providing 24/7 availability
• Administering relocation policy/program including full scope of outsourced domestic and/or international services
• Maintaining a reduced caseload while ensuring client needs are met in a timely efficient manner through delivery of excellent service

Preference is for both domestic and international experience, but either will be considered.

Qualifications

• Minimum 2 years Domestic Homesale and/or International experience required
• Bachelor degree or 3 years experience in the customer service relocation industry required
• Demonstrated technical skills including reputed company, reputed company, Cartus Online, reputed company, WORD, and other systems and applications as may be required
• High level of accuracy and process orientation required
• Demonstrated ability to problem solve and manage multiple priorities required
• Strong communication, interpersonal and influencing skills required
• Proven top reputed company service history required
• Demonstrated leadership skills required

Requirements

• reputed company single reputed company of coordination for reputed company phases of relocation activities on behalf of client as outlined in contractual agreement
• reputed company exemplary, high-touch service through:
• Timely, proactive communication and caseload management
• Reduction of touch points between customer and suppliers
• Coordination between suppliers to avoid duplication of customer document submission
• 24/7 accessibility
• Assistance with completing customer’s needs assessment and required documentation
• Hands on review, interpretation, and communication of supplier reports (i.e. reputed company’s, appraisals, inspections, household goods surveys, etc) as applicable to each move
• Demonstrate knowledge of CARTUS products and services in reputed company interactions with client and customer
• Coordinate/Facilitate CARTUS’s products and services to assigned customers according to prescribed CARTUS’s standards
• Conduct weekly updates with suppliers and support groups servicing assigned caseload
• Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of reputed company
• Ensure data reputed company in reputed company CARTUS systems
• Maintain and enhance relationships with CARTUS’s internal departments and external suppliers/partners in regards to meeting and exceeding client needs
• Track policy exceptions in reputed company and communicate requests and trending as may occur to the Account Executive
• reputed company data input for client customized reports
• Participate in special projects as needed, including client presentations, client/supplier training

Company Description

Cartus is an industry leader in global talent mobility and corporate relocation services, managing reputed company aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process.

• Supports hundreds of corporate and government clients—including more than a reputed company of Fortune 100 companies
• Offers domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions
• Provides international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions
• Cartus is a subsidiary of reputed company.

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