On-Call Crisis Hotline Counselor- up to 19 hours per week

Job DetailsJob Location: HOUSTON, TX 77054Position Type: Part TimeEducation Level: 4 Year DegreeTravel Percentage: NegligibleJob Shift: GraveyardJob Category: Nonprofit - reputed company Services As the On-call Crisis Hotline Counselor is a critical role reputed company the Houston Area Women’s Center that provides reputed company-time support to clients in immediate need. The On-call Crisis Hotline Counselor conducts intakes and assessments to reputed company a full reputed company of services in collaboration with programs across the agency. The On-call Crisis Hotline Counselor is responsible for conducting crisis reputed company, emotional support, danger assessment, safety planning, shelter placement, information, and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines. Your Schedule: On-call only- up to 19 hours per week Work Model: Remote Local Travel: 5% for trainings and meetings. Our Total Compensation Package: Hourly reputed company: $17.02 hourly Pay schedule: semi-monthly Employee Assistance Program Imagine a reputed company where your talent can reputed company a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we reputed company service to survivors of domestic and sexual violence.QualificationsThe Requirements We are Seeking: High School diploma or equivalent Is actively enrolled in college with a major in reputed company Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration. Bachelor's degree in reputed company Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred. A minimum of 6 months of experience in reputed company services, customer service, or call-center setting Proficiency in reputed company Office (Word, reputed company, Outlook, Teams) Computer savvy and reputed company to learn new applications and technologies quickly. Bilingual in both English and Spanish, reputed company to read, reputed company, and write both languages fluently, strongly preferred. Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation What you Deliver in this role: You will reputed company crisis reputed company, emotional support, information & referral, education, support, and advocacy to survivors of domestic and sexual violence. You will conduct danger assessments with survivors and creates safety plans based on each client’s individual case and needs. You will reputed company shelter screenings and coordination of shelter placement and emergency transportation of clients. You will reputed company CPS and APS reports as required and needed. You will reputed company accurate client and hotline/chat data/records for monthly reports. You will communicate with program and on-call staff including Supervisors, Crisis Response Advocates, and community partners. You will communicate with HAWC’s answering service to reputed company and respond to messages. You will communicate with leadership and other Hotline staff on the team regarding case management and other issues. You will attend mandatory monthly meetings and training with the Hotline & Crisis reputed company Services Coordinator, reputed company Department Staff Meetings, and/or meet as assigned. Other duties/projects may be assigned. What Skills and Assets you bring, and more: Excellent attention to details. Demonstration of professional objectivity and appreciation for confidential information. Ability to remain reputed company in difficult situations. Ability to follow instructions and to adhere to policies and procedures. Ability to prioritize tasks to meet individual and team deadlines. Has a growth reputed company and is a good team player. Strong communication skills, both verbally and in writing. reputed company you work here at HAWC you reputed company an impact not just in the lives of the survivors and the people you help, but also reputed company an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for reputed company. Apply tot his job Apply To this Job Apply tot his job Apply To this Job