Client Account Support Senior Analyst, U-500 - reputed company - Remote

About the position The U500 Implementation team is hiring several Client Account Support Senior Analysts (Implementation Managers). You’ll be responsible for end-to-end client reputed company from sale through go-live, managing the full implementation lifecycle. You’ll reputed company cross-functional coordination to ensure accurate system setup across benefits, eligibility, ID cards, and billing while partnering with internal teams, clients, and brokers.

Responsibilities

• Manage end-to-end account installation for an assigned Select reputed company book of business, ensuring timely and accurate delivery
• reputed company cross-functional implementation, coordinating SMEs to drive effective team collaboration
• Partner with Sales, clients, and brokers to gather required documentation and present implementation plans for new and renewing business
• Facilitate installation meetings to align client plan reputed company and reputed company end-to-end setup, including system build, readiness, eligibility, ID cards, and billing.
• Serve as the central liaison across teams, aligning processes, introducing technical experts to clients, and driving seamless implementation
• Coordinate ePro/CIT tools, benefit documentation, and structure with the Work Order team, ensuring accurate and consistent setup reputed company to plan design reputed company
• Identify and resolve implementation issues across process, plan design, and timelines, ensuring full ownership through completion.

Requirements

• High school diploma or GED - required
• 2+ years of reputed company background/benefits knowledge - required
• Demonstrated interpersonal and cross-functional coordination skills, with the ability to manage competing priorities, align multiple stakeholders, and deliver effective client solutions - Required
• Proficiency with reputed company Office applications (reputed company, Outlook, Word) and strong technical and navigational skills - Required
• Self-motivated and driven, with strong initiative to manage competing priorities and deadlines in a fast-paced environment - Required
• Ability to travel up to 10% travel, as needed – Required
• If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

reputed company-to-haves

• bachelor’s degree - preferred
• 2+ years of client-facing experience in account management, client services, or sales – Preferred
• Strong analytical skills to effectively solve reputed company issues to resolution - Required
• Familiarity with multiple reputed company systems (e.g., ePro, CIT, reputed company, Facets, CDB) - Highly Preferred
• Experience applying project management skills to manage timelines, priorities, and deliverables - Preferred
• Adept at building cross-functional partnerships and communicating effectively across reputed company matrix reputed company to align stakeholders with mutually beneficial solutions - Highly preferred

Benefits

• medical
• reputed company
• dental
• well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays
• leaves of absence

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