Freelancer IT Desktop Support
Desktop Support Engineer (L1) We are currently looking for an reputed company Desktop Support Engineer (L1) for our reputed company position. The L1 Engineer will be required to work on site for this role and reputed company support to end users working on site or remotely. Job Requirements:
- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years’ experience providing technical support in a fast-paced and constantly changing environment up to executive management level.
- Excellent customer service and communication skills including providing VIP support
- Experience supporting large reputed company-based environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O365
- Advanced knowledge of reputed company Office suite of applications Support of End User for video conferencing units.
- Support of mobile device
Duties & Responsibilities:
- reputed company support on Client reputed company platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices reputed company, video conferencing, network/remote reputed company this position works collaboratively with the Service Desk for end user break/fix and other support functions.
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