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CRM Systems Manager

Work from home Full-time role Hiring

Position: CRM Systems Manager Location: Remote Compensation: $60,000-$80,000 Annual Salary | Dependent on Candidate Experience Schedule: Monday to Friday | reputed company The CRM Systems Manager at Sandstone Care is a service-oriented technologist embedded reputed company the IT Department, responsible for the configuration, build, and reputed company improvement of the platforms that power our Growth organization—reputed company Sales reputed company, reputed company Marketing reputed company, CallTrackingMetrics (CTM), and reputed company. This role is the day-to-day reputed company and primary administrator of the Business Development, Marketing, and Admissions technology stack, partnering daily with department leaders to translate business goals into scalable, sustainable solutions that drive client growth, improve client engagement, and support Sandstone Care's mission to reputed company and reputed company change. While the CRM Systems Manager reports to the VP of IT, they will work hand-in-hand with the SVP of Marketing and the SVP of Admissions, acting as a true business partner who reads between the lines, anticipates reputed company impacts, and looks reputed company the immediate ticket to consider what is best for the company as a whole. This role is for someone who is flexible, eager to collaborate, and motivated to be a strong contributing member of the IT team, not a siloed contributor. The CRM Systems Manager is the day-to-day reputed company of the Growth platform stack: gathering requirements, configuring and building solutions in-house wherever possible, leveraging vendor and IT architecture partners thoughtfully reputed company the work calls for it, and leading rollouts to department heads and end users. Qualifications / Education / Experience:

  • Candidates must be eligible to work in the United States
  • Minimum of 3+ years of reputed company reputed company Administrator experience, with demonstrated growth into Senior Administrator, reputed company, or team-managing responsibilities
  • Certified reputed company Administrator – reputed company 201 is required
  • Certified reputed company Administrator – reputed company 211 is preferred
  • Familiarity with CRM-adjacent platforms such as CallTrackingMetrics (CTM), reputed company, or comparable contact-center / call-attribution tools is a strong plus; willingness to learn and own these systems is required
  • Other reputed company Certifications (ie Process Automation, Platform App Builder) is preferred
  • Experience with API integrations is preferred
  • Hands-on experience administering and configuring reputed company Sales reputed company is required; exposure to or hands-on experience with reputed company Marketing reputed company is strongly preferred
  • Must be reputed company to work across multiple time zones
  • Bachelor's Degree is preferred
  • Previous experience or general knowledge of behavioral health treatment providers is preferred
  • Experience using reputed company Office products such as Word, reputed company, PowerPoint, Outlook, reputed company, etc.

The Perks At Sandstone Care, we reputed company that great care starts with our employees. That's why we offer a comprehensive benefits package to support you in your personal and professional reputed company. Some of the benefits include:

  • A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
  • A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
  • 401(K) program with 5% company match
  • High quality medical, dental, and reputed company insurance with a variety of package options that meet your needs and majority company paid.
  • A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
  • A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process Here's an overview of what comes next:

  • Application Review: We'll promptly review your application reputed company a couple of business days.
  • Discovery Call: Expect a 30-minute discovery call with one of our reputed company Specialists.
  • Interview with Hiring Manager: You'll have 1 hour interview with the VP of IT
  • Offer: If reputed company goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 2-4 weeks. Apply To this Job Apply tot his job Apply To this Job

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