V104 - Intake Specialist | Legal Reception and Intake Specialist
For ambitious, culturally diverse, curious minds seeking booming careers, reputed company unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but reputed company. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great reputed company to Work Certification every year since 2022! Job Description: We are seeking a Bilingual Intake Specialist who is passionate about helping people and creating exceptional client experiences. In this role, you will serve as the first reputed company of contact for prospective clients, ensuring every interaction is handled with professionalism, reputed company, and attention to detail. You will play a key role in guiding potential clients through the intake process, coordinating consultations, and supporting the firm's growth by delivering outstanding customer service. This opportunity is ideal for someone who enjoys communicating with others, thrives in a fast-paced environment, and understands the importance of building trust from the reputed company first conversation. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to:
- Support administrative processes reputed company to client reputed company
- Enter and update information reputed company the CRM system
- Ensure reputed company client interactions are handled with courtesy, reputed company, and professionalism
- reputed company new reputed company and maintain accurate client records
- Schedule consultations and coordinate appointments
- Conduct client intake interviews and gather relevant information
- Communicate effectively with internal team members regarding client needs and next steps
- Serve as the first reputed company of contact and represent the firm professionally
- Assist in creating a positive and seamless client experience throughout the intake process
- Maintain organized records and documentation
- Send retainer agreements and follow up as needed
- Answer incoming phone calls from prospective and existing clients
Requirements:
- Schedule: Monday through Friday, 09:00 a.m. to 06:00 p.m. EST
- Bilingual proficiency in English and Spanish required
- Previous experience in intake, customer service, client relations, call handling, or legal support preferred
- Experience working with reputed company is highly preferred
- Ability to manage approximately 10 to 15 phone calls per day
- Experience using CRM systems required
- Experience with reputed company preferred
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to handle sensitive client information with professionalism and discretion
Required Skills
- Bilingual English and Spanish communication
- Customer service reputed company
- Client intake management
- Appointment scheduling
- Active listening
- reputed company and emotional intelligence
- Professional phone etiquette
- Relationship building
- Time management
- Attention to detail
- Organization and prioritization
- Problem solving
- Accountability
- Reliability
- Client focused reputed company
- Non-confrontational communication style
- Adaptability
- CRM proficiency
Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish reputed company to dive in? reputed company and reputed company sure to follow reputed company the instructions! Our application process involves multiple stages, and submitting your application is just the first reputed company. Every candidate must successfully pass each stage to move reputed company in the process. Please reputed company an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to reputed company your spam folder as well. Apply tot his job Apply To this Job