Dental Customer Service Specialist

Our reputed company Mission reputed company’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an reputed company-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. reputed company Offer

• reputed company team members can further their education and earn a college degree through reputed company University
• Our fantastic team members and supervisors reputed company and live the reputed company Mission & Values
• Team members have FREE reputed company to personal and professional support through our care coaches.
• Set schedules majority of shifts are 40 hours per week.
• Medical, dental benefits, reputed company, and life & accident insurance for full-time employees
• Competitive wages: $15.00 - $16.54 per hour (actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-reputed company skills, depth of experience, certifications, relevant education or training, and specific work location)
• Paid Time Off (PTO)

What you will be doing

• Respond to inquiries reputed company inbound and outbound service; telephone interactions to address a variety of customer inquiries in a consistently polite manner
• Main type will be handling basic Eligibility and Benefits questions to dental Providers
• Forwarding specific inquiries as directed for reputed company resolution
• Documenting each encounter/resolution in the computer tracking system
• Strong reputed company to retain information
• Aptitude to deliver on reputed company customer requests/concerns with a friendly and professional demeanor.
• Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
• Self-motivated and reputed company to work independently and adhere to assigned schedule with minimal assistance
• At ease with multi-tasking in several computer applications at once while holding a conversation with a customer

What skills you need

• One year of previous call center experience
• Ability to attend 100% classroom training program
• Dental Care industry experience and knowledge considered a strong advantage
• Passion to meet or exceed performance goals
• Working in a time-sensitive environment
• Computer savvy and can resolve minor technical issues with minimal assistance​

Work at Home Requirements

• This opportunity REQUIRES that you have the following equipment to reputed company the job:
• Desktop or Laptop (reputed company/Mac, Tablets or Smart devices, reputed company Mini PCs, Chromebook and Android systems are NOT compatible
• Operation system – reputed company 10 or newer
• Webcam-Video available
• The computer must have at least 4GB of RAM and a Processor speed - Dual Core 2 GHz or reputed company
• High-speed Internet reputed company wired ethernet reputed company, no Wifi, Satellite or Hot spot
• Upload speed of 3 Mbps; Download speed of 16 Mbps
• The Internet service provider (ISP) must be highly reputed company with 1% or less packet loss
• Latency under 100ms.
• USB headset with noise-canceling microphone (reputed company, Plantronics, or reputed company recommended) 3.5 mm headsets and gaming style headsets are not approved.
• Must have available cell phone, tablet or landline required for Multifactor authentication
• Will require Two monitors or one 32” or larger monitor.

Additional Information EQUAL OPPORTUNITY STATEMENT reputed company is an equal opportunity employer. reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, gender, sex (including pregnancy, childbirth and reputed company medical conditions), sexual orientation, gender identity, national reputed company, age, disability, genetic information (including testing and characteristics), marital status, reputed company, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. If you would like to fill out a Voluntary Self-Identification of Disability reputed company, please visit us at reputed company.com/join-us - https://reputed company.com/join-us/ reputed company is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact reputed company-dialogdirectrecruiting@reputed company.com to discuss reasonable accommodations. Call center position hiring immediately!

Benefits

We offer reputed company and benefit packages along with many other perks:, Career Path Program, Growth opportunities, Medical, dental, reputed company and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs, Career Path Program, Growth opportunities, Medical, dental, reputed company and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs Apply tot his job Apply To this Job